Guest-Focused Retail Host — Free Passes & Growth

Merlin Entertainments; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free access to attractions worldwide

Career development opportunities

Corporate benefits

Job summary

Merlin Entertainments is seeking a friendly Retail Assistant Host for our Darling Harbour Attractions. You will work across multiple outlets, delivering outstanding customer service, driving sales, and maintaining high visual merchandising standards in line with brand guidelines.

Key duties include greeting guests, achieving sales targets, upselling, handling transactions with the POS system, and staying informed about promotions. Weekend shifts and NSW school holiday availability are required.

Qualifications

• Retail or sales experience required.
• Able to work in a fast-paced, target-driven environment.
• Weekend and NSW school holidays availability.

Responsibilities

• Deliver exceptional customer service across multiple outlets.
• Meet and exceed store sales targets and KPIs.
• Process transactions accurately using the POS system.
• Maintain store presentation and be up-to-date with promotions.

Skills

Customer service

Sales driven

Upselling

Cash handling

Teamwork

Communication

Education

Working With Children Check (WWCC)

Tools

POS system

Job description

Merlin Entertainments is seeking a friendly Retail Assistant Host for our Darling Harbour Attractions. You will work across multiple outlets, delivering outstanding customer service, driving sales, and maintaining high visual merchandising standards in line with brand guidelines.

Key duties include greeting guests, achieving sales targets, upselling, handling transactions with the POS system, and staying informed about promotions. Weekend shifts and NSW school holiday availability are required.