Retail Assistant Host — Create Memorable Guest Experiences

Sea Life; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Free attraction access

Career development

Playful culture

Job summary

SEA LIFE is seeking a Retail Assistant Host at our Darling Harbour Attraction in Sydney. You will work across outlets, delivering outstanding guest service, meeting KPIs and sales targets, and maintaining visual merchandising to align with brand guidelines.

You will handle transactions, stay updated on promotions, and collaborate with the team to reach store goals while ensuring a positive guest experience. WWCC willingness is required.

Qualifications

• Experience in retail or sales settings.
• Strong customer service mindset with guest-focused approach.
• Ability to work in a fast-paced, target-driven environment.
• Flexible and adaptable to shifts and varying times.
• Available weekends and NSW school holidays.

Responsibilities

• Deliver exceptional customer service and create a positive in-store experience.
• Meet or exceed individual and store sales targets and KPIs.
• Use upselling techniques to maximise sales opportunities.
• Keep the store clean, well-presented and well-stocked.
• Process transactions accurately using the POS system.

Skills

Retail experience

Customer service

Upselling

Teamwork

Attention to detail

Tools

POS system

Job description

SEA LIFE is seeking a Retail Assistant Host at our Darling Harbour Attraction in Sydney. You will work across outlets, delivering outstanding guest service, meeting KPIs and sales targets, and maintaining visual merchandising to align with brand guidelines.

You will handle transactions, stay updated on promotions, and collaborate with the team to reach store goals while ensuring a positive guest experience. WWCC willingness is required.