Guest Experience Host — Part-Time, Guaranteed Hours

Merlin Entertainments; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Free entry to Merlin attractions world

Guaranteed hours

Career development opportunities

Fun, supportive and inclusive team

Sydney Tower Eye experience

Job summary

Merlin Entertainments is seeking Seasonal Part-Time Guest Experience Hosts for Sydney Tower Eye through March 2027. This frontline role involves welcoming guests, assisting with ticket scanning, handling queues, retail and F&B service, and delivering exceptional experiences for thousands of visitors daily.

Ideal candidates are energetic, customer-focused, reliable and flexible, with strong communication and teamwork skills. Weekend, evenings and public holidays availability is required.

Qualifications

• Loves providing outstanding customer service
• Thrives in a fast-paced environment
• Energetic, reliable and flexible
• Strong communication skills
• Enjoys working as part of a team
• Available to work weekends, evenings and public holidays

Responsibilities

• Greet guests and provide warm welcome at Sydney Tower Eye
• Support attraction operations and manage guest flow
• Assist with ticket scanning and admissions
• Support retail and food & beverage service
• Help create memorable moments for thousands of visitors daily

Skills

Customer service

Communication

Team player

Energetic

Flexible

Reliability

Job description

Merlin Entertainments is seeking Seasonal Part-Time Guest Experience Hosts for Sydney Tower Eye through March 2027. This frontline role involves welcoming guests, assisting with ticket scanning, handling queues, retail and F&B service, and delivering exceptional experiences for thousands of visitors daily.

Ideal candidates are energetic, customer-focused, reliable and flexible, with strong communication and teamwork skills. Weekend, evenings and public holidays availability is required.