Guest Experience Team Leader | Fast-Track Career

Yo-Chi; Melbourne; Presencial; AUD 60 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Yo-Chi

Career growth

Wellbeing resources

Team culture

Flexible rosters

Rewards

Community venue

Resumo da oferta

Yo-Chi in Melbourne is hiring a Team Leader to lead your on-shift crew across busy periods at Hawthorn, Balaclava and Windsor venues. You’ll drive energy, coach teammates, ensure guest experiences are memorable, and uphold service standards.

We’re seeking 2+ years of leadership in hospitality or retail, a positive, proactive mindset, and availability for rotating rosters including evenings, weekends and public holidays. Join our energetic, community-focused team.

Qualificações

• 2+ years leadership experience in hospitality, retail or customer service.
• Ability to motivate and bring positive energy to a team.
• Willingness to learn, grow and develop.
• Confident decision-maker and problem-solver on shift.
• Available to work rotating roster including evenings, weekends and public holidays.
• Passion for people, teamwork and guest experiences.

Responsabilidades

• Lead the team through busy shifts with confidence, positivity and great energy.
• Create memorable guest experiences by delivering genuine, friendly service.
• Coach and support team members while leading by example.
• Open and close the venue, including cash handling and daily administrative tasks.
• Keep the venue clean, safe and running smoothly.
• Manage stock, receive deliveries and keep everything organized behind the scenes.
• Maintain food safety, hygiene and operational standards daily.

Conhecimentos

Leadership experience

Hospitality background

Customer service oriented

Descrição da oferta de emprego

Yo-Chi in Melbourne is hiring a Team Leader to lead your on-shift crew across busy periods at Hawthorn, Balaclava and Windsor venues. You’ll drive energy, coach teammates, ensure guest experiences are memorable, and uphold service standards.

We’re seeking 2+ years of leadership in hospitality or retail, a positive, proactive mindset, and availability for rotating rosters including evenings, weekends and public holidays. Join our energetic, community-focused team.