Guest Experience Officer — Gym & Leisure Center

Belgravia Group; Sydney; In loco; AUD 30.000 - 39.000; Part-time

Descrizione del lavoro

BK Gymnastics, Belgravia Group's latest venture, seeks a Guest Experience Officer to deliver first-class service to members and visitors. You will handle reception, retail and sales tasks, promote programs, and process bookings with a friendly, energetic approach. Weekend availability and relevant checks are essential.

The role emphasizes a welcoming atmosphere, reliable administration, and teamwork within a supportive environment, with shifts including afternoons and weekends.

Competenze

• Friendly, energetic and customer-focused attitude.
• Ability to handle cash and operate POS.
• Experience in leisure/fitness settings desirable.
• CPR certificate current.
• Police check and WWC check required.
• Additional admin experience desirable.
• Weekend availability is essential.
• Ability to work independently and in a team.
• Strong problem solving skills.

Mansioni

• Provide excellent customer service in person and over the phone.
• Handle cash and operate POS systems accurately.
• Inform and assist customers about memberships and sales.
• Promote centre services and process bookings/enrolments.
• Develop good relationships with customers and maintain public relations.
• Open/close centre following security procedures.

Conoscenze

Positive personality

Customer service

Cash handling

POS systems

CPR certification

Police check

Working with Children Check

Administration experience

Weekend availability

Team player

Problem solving

Strumenti

POS systems

Descrizione del lavoro

BK Gymnastics, Belgravia Group's latest venture, seeks a Guest Experience Officer to deliver first-class service to members and visitors. You will handle reception, retail and sales tasks, promote programs, and process bookings with a friendly, energetic approach. Weekend availability and relevant checks are essential.

The role emphasizes a welcoming atmosphere, reliable administration, and teamwork within a supportive environment, with shifts including afternoons and weekends.