Member Experience & Sales Associate (Evenings/Weekends)

Belgravia Activities; Melbourne; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Zusammenfassung

BK Gymnastics in Melbourne's Western suburbs is seeking Guest Experience Officers to deliver first-class customer service, handle cash, promote memberships, and support bookings and enrolments. This role requires weekend availability and a friendly, energetic approach.

Candidates should have CPR, Police Check, and Working with Children Check, plus admin experience is desirable. Join a supportive team with opportunities across centres.

Qualifikationen

• Positive, friendly, helpful and energetic work style.
• Computer literacy and familiarity with software packages and POS systems.
• Experience in the leisure industry is desirable.
• Current CPR Certificate.
• Police Check
• Working with Children Check
• 12 months administration experience is desirable
• Weekend availability is essential
• Can work independently as well as a team environment
• Problem solves confidently

Aufgaben

• Provide excellent customer service to all customers, both in person and over the telephone.
• Apply sound cash handling principals and use of Point of Sale (POS) systems.
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews.
• Promotethe centres services and programs to customers and accept customer bookings and enrolments.
• Develop and maintain good working relations with customers.
• Promote and exercise good public relations at all times.
• Opening/closing of the centre in accordance with security and safety procedures.

Kenntnisse

Customer service

Cash handling

POS systems

Membership sales

Public relations

Team player

Admin experience

Weekend availability

Problem solving

Ausbildung

CPR Certificate

Police Check

Working with Children Check

Jobbeschreibung

BK Gymnastics in Melbourne's Western suburbs is seeking Guest Experience Officers to deliver first-class customer service, handle cash, promote memberships, and support bookings and enrolments. This role requires weekend availability and a friendly, energetic approach.

Candidates should have CPR, Police Check, and Working with Children Check, plus admin experience is desirable. Join a supportive team with opportunities across centres.