Guest Experience Leader – Golf Pro Shop

West Beach Parks; Adelaide; On-site; AUD 55,000 - 58,000; Part time

Benefits offered by this job

Free onsite carparking

Flexible hours

Uniform provided

Health and wellbeing program

Job summary

West Beach Parks is seeking a friendly retail associate for the Golf Pro Shop on-site at West Beach Parks. You will greet guests, manage tee-time bookings, and support daily shop operations to ensure a top-quality guest experience.

Responsibilities include handling payments, equipment rentals, and selling merchandise, with a focus on customer service and golf knowledge. Flexible hours, uniform provided, and a casual, inclusive work environment.

Qualifications

• Experience in face-to-face customer service roles.
• Interest or passion for golf is preferred.
• Ability to handle cash and card transactions.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Coordinate tee times and bookings.
• Handle guest requests, issues and complaints in a friendly manner.
• Manage rental equipment, golf carts and retail sales.
• Oversee drinks/marshal cart responsibilities and cash handling.
• Perform general administration and coffee making.

Skills

Customer service

Cash handling

POS software

Retail operations

Tools

POS system

Job description

West Beach Parks is seeking a friendly retail associate for the Golf Pro Shop on-site at West Beach Parks. You will greet guests, manage tee-time bookings, and support daily shop operations to ensure a top-quality guest experience.

Responsibilities include handling payments, equipment rentals, and selling merchandise, with a focus on customer service and golf knowledge. Flexible hours, uniform provided, and a casual, inclusive work environment.