Golf Operations Assistant — Tee-Time & Guest Experience

Palm Lake Group; Caloundra; On-site; AUD 28,000 - 42,000; Part time

Benefits offered by this job

Above Award Rates

Work-life Balance with flexible hours

Work at Pelican Waters Golf Club venue

24/7 Employee Assistance Program (EAP)

Career opportunities across Palm Lake

Job summary

Pelican Waters Golf Club, part of the Palm Lake Group, is seeking a Casual/Part-time Golf Operations Assistant to support our operations from 6am to 6pm, across a flexible roster. The role involves customer service, tee-time coordination, POS transactions, and on-course operations.

Ideal candidates are customer-focused, detail-oriented and able to work varied hours including weekends and holidays. Key requirements include RSA certification, golf or hospitality experience, and proficiency with

Qualifications

• Experience in a customer service role, preferably in a golf environment.
• Current Responsible Service of Alcohol (RSA) certificate.
• Proficiency with POS systems (Swyftpos) or golf management software.
• Reliable, punctual and able to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• Assist with tee time reservations and enquiries via phone and email.
• Check in golfers and maintain high levels of guest service.
• Process POS and eftpos transactions for play, retail, equipment hire, and F&B.
• Monitor pace of play and assist on-course operations as needed.
• Assist with inventory and stock takes of golf equipment and supplies.
• Operate and coordinate golf cart fleet including maintenance and cleanliness.
• Support event and tournament setup and execution.
• Assist with food and beverage service, including serving alcohol.

Skills

Customer service

RSA Certificate

Team player

Time management

Punctuality

Flexible hours

Guest service

Tools

Swyftpos POS

Golf management software

Job description

Pelican Waters Golf Club, part of the Palm Lake Group, is seeking a Casual/Part-time Golf Operations Assistant to support our operations from 6am to 6pm, across a flexible roster. The role involves customer service, tee-time coordination, POS transactions, and on-course operations.

Ideal candidates are customer-focused, detail-oriented and able to work varied hours including weekends and holidays. Key requirements include RSA certification, golf or hospitality experience, and proficiency with