Guest Experience Lead – Aesthetic Clinic (Casual)

Rejuvenate Laser & Skin Clinic; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Job summary

Rejuvenate Laser & Skin Clinic in Pascoe Vale is seeking a friendly and highly organised Front of House Coordinator to join our team. You will be the first point of contact, ensuring a welcoming and professional experience for every client and supporting busy reception operations.

The role involves handling bookings, enquiries, payments and admin with a focus on accuracy and initiative. Casual shifts across afternoons and weekends offer flexibility within a collaborative clinic environment.

Qualifications

• Experience in a busy reception or customer service role.
• Excellent organisational skills with ability to juggle priorities.
• Attention to detail and accuracy in admin tasks.
• Proactive and resourceful with good problem-solving skills.

Responsibilities

• Welcoming clients and delivering exceptional service.
• Managing bookings, enquiries by phone, email and messages.
• Coordinating therapist schedules and calendar maintenance.
• Processing payments, deposits and retail transactions.
• Ensuring client forms and admin requirements are completed accurately.
• Communicating clinic policies and treatment information clearly.
• Managing daily reception tasks and supporting therapists.

Skills

Reception experience

Customer service

Organisation

Attention to detail

Proactive

Booking software

Job description

Rejuvenate Laser & Skin Clinic in Pascoe Vale is seeking a friendly and highly organised Front of House Coordinator to join our team. You will be the first point of contact, ensuring a welcoming and professional experience for every client and supporting busy reception operations.

The role involves handling bookings, enquiries, payments and admin with a focus on accuracy and initiative. Casual shifts across afternoons and weekends offer flexibility within a collaborative clinic environment.