Skincare Clinic Front Desk Specialist (Part-Time)

JobHoller; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

JobHoller in Melbourne seeks a friendly receptionist to manage front desk enquiries and greet clients at a busy skincare clinic. You will handle phone calls, emails and appointment requests, while ensuring smooth daily operations and a professional client experience.

The role is ideal for someone with 2+ years in reception or customer service, strong communication, organisational skills, and a keen interest in skincare. Flexible hours and Saturdays may be required.

Qualifications

• Minimum 2 years' experience in reception, customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence using computers and booking systems.
• A friendly, professional and approachable manner.
• An interest in skincare and aesthetics.
• Flexibility to work the required hours and occasional Saturdays.

Responsibilities

• Welcoming clients and managing front desk enquiries.
• Answering phone calls, emails and appointment requests.
• Booking, confirming and rescheduling appointments.
• Processing payments and handling general reception administration.
• Keeping the reception area and clinic presentable and organised.
• Assisting with basic stock checks and ordering.
• Supporting the wider team with day-to-day administrative tasks.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Computer skills

Skincare interest

Job description

JobHoller in Melbourne seeks a friendly receptionist to manage front desk enquiries and greet clients at a busy skincare clinic. You will handle phone calls, emails and appointment requests, while ensuring smooth daily operations and a professional client experience.

The role is ideal for someone with 2+ years in reception or customer service, strong communication, organisational skills, and a keen interest in skincare. Flexible hours and Saturdays may be required.