Guest Experience Host & Attraction Ambassador

Madame Tussauds; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free attraction access

Career development

Diversity & Inclusion

Fun workplace

Job summary

Madame Tussauds Sydney is seeking enthusiastic individuals to join our team as Casual Guest Experience Host. You’ll engage with guests, deliver world-class service and help maintain health and safety standards across the attraction.

You must be available to work across NSW school holidays and public holidays, including some weekdays and weekends. A friendly, proactive attitude and strong communication skills are essential to creating memorable experiences for visitors from around the world.

Qualifications

• Excellent guest service and communication skills.
• Willingness to work across NSW school holidays and public holidays.
• Ability to stay calm and helpful in a fast-paced environment.

Responsibilities

• Ensure smooth operation of all zones and guest activities.
• Maximise guest satisfaction through proactive engagement with visitors.
• Deliver excellent customer service to create memorable experiences.
• Communicate the Madame Tussauds brand and history effectively.
• Follow health, safety and security practices and act as an attraction warden.

Skills

Guest service

Communication

Flexibility

Teamwork

Holiday availability

Job description

Madame Tussauds Sydney is seeking enthusiastic individuals to join our team as Casual Guest Experience Host. You’ll engage with guests, deliver world-class service and help maintain health and safety standards across the attraction.

You must be available to work across NSW school holidays and public holidays, including some weekdays and weekends. A friendly, proactive attitude and strong communication skills are essential to creating memorable experiences for visitors from around the world.