Reception & Facilities Operations Lead

Tasmania; Western Australia; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

JLL in Australia is seeking a professional receptionist and facilities coordinator to deliver exceptional front-desk service while supporting the facilities team with admin tasks.

You will manage switchboard, sign-in, meeting room coordination, vendor liaison, invoicing in client systems, and incident reporting, ensuring a neat, welcoming work environment and strong stakeholder relations.

Qualifications

• Previous reception experience in a corporate environment.
• Strong organisational and multitasking capabilities.
• Excellent interpersonal and communication skills.
• Self-motivated and adaptable professional who can work independently.

Responsibilities

• Serve as the primary reception contact
• Manage switchboard operations, visitor sign-in procedures, and ensuring reception areas are immaculate and welcoming
• Coordinate meeting rooms, catering arrangements, and event support including room setup, audio-visual services, and after-hours access requirements
• Act as the on-site facilities liaison, logging and reporting faults, defects, and maintenance issues
• Process and track all invoices and purchase orders in JLL and client systems,
• Manage vendor inductions, contractor coordination, and maintain compliance trackers for preventative maintenance and EHS requirements
• Oversee incoming/outgoing mail and courier services, parking management, and stationery supplies
• Build and maintain effective relationships with client stakeholders, building management, and service providers
• Support business continuity by following established escalation procedures, incident reporting, and assisting with risk management programs

Skills

Reception experience

Organisational skills

Interpersonal communication

Independent worker

Job description

JLL in Australia is seeking a professional receptionist and facilities coordinator to deliver exceptional front-desk service while supporting the facilities team with admin tasks.

You will manage switchboard, sign-in, meeting room coordination, vendor liaison, invoicing in client systems, and incident reporting, ensuring a neat, welcoming work environment and strong stakeholder relations.