Guest Experience & Events Coordinator

Dexus; Sydney; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Wellbeing allowance

Extra annual leave days

Safe and Well program

Professional development

Study assistance

Job summary

Dexus is seeking a Guest Experience Coordinator to join the team at the iconic Quay Quarter Tower in Sydney. You’ll be at the heart of one of Australia’s premier workplaces, delivering exceptional service to guests, visitors and employees while supporting workplace operations.

No two days are the same as you welcome executives, investors and visitors, coordinate meetings, manage events and handle stakeholder requests, ensuring a seamless experience every day.

Qualifications

• Experience in hospitality, hotels, concierge, guest relations, or corporate reception.
• Excellent communication and relationship-building skills.
• Professional, polished and welcoming demeanor.
• Strong organisational and multitasking abilities.
• Ability to manage competing priorities and stakeholder expectations.
• Proactive approach with ownership mindset.

Responsibilities

• Welcome and assist guests, visitors and employees, creating outstanding first impressions.
• Coordinate meeting rooms, hospitality services and workplace events.
• Support day-to-day operations of a premium workplace.
• Manage workplace enquiries and requests with timely outcomes.
• Coordinate access requests, service providers and workplace administration activities.
• Build relationships with stakeholders across the business.
• Identify opportunities to enhance the workplace and guest experience.
• Support workplace safety, compliance and operational initiatives.

Skills

Customer service

Communication

Relationship building

Organisational skills

Multitasking

Stakeholder management

Proactive mindset

Job description

Dexus is seeking a Guest Experience Coordinator to join the team at the iconic Quay Quarter Tower in Sydney. You’ll be at the heart of one of Australia’s premier workplaces, delivering exceptional service to guests, visitors and employees while supporting workplace operations.

No two days are the same as you welcome executives, investors and visitors, coordinate meetings, manage events and handle stakeholder requests, ensuring a seamless experience every day.