Growth‑Oriented Service Account Manager

KONE; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary + car allowance

Sales incentives

Career progression

Learning & development opportunities

Supportive team environment

Total rewards package

Job summary

KONE in Brisbane is seeking an ambitious account management professional to develop and grow our customer partnerships. You will identify value-added solutions, upsell within existing portfolios, and collaborate with internal stakeholders to drive long-term business growth.

You will work with a global leader known for innovative People Flow solutions, receive a competitive package, and enjoy a supportive, high-performing team environment geared toward career progression.

Qualifications

• 3+ years’ experience in an account management, sales specialist or business development role.

Responsibilities

• Build a deep understanding of customer needs to ensure satisfaction and retention, while identifying and maximizing sales opportunities.
• Drive account growth by identifying value-added solutions and upselling within existing customer portfolios.
• Proactively develop and strengthen relationships with new and existing customers to support long‑term business growth.
• Develop compelling value propositions that articulate the benefits and business impact of KONE's service solutions.
• Establish and maintain strong relationships with key internal stakeholders.

Skills

Account management experience

Construction industry experience

Stakeholder management

Presentation skills

Negotiation skills

Customer service mindset

Job description

KONE in Brisbane is seeking an ambitious account management professional to develop and grow our customer partnerships. You will identify value-added solutions, upsell within existing portfolios, and collaborate with internal stakeholders to drive long-term business growth.

You will work with a global leader known for innovative People Flow solutions, receive a competitive package, and enjoy a supportive, high-performing team environment geared toward career progression.