Sales Administrator

KONE; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career progression

Learning & development

Global organisation

Employee benefits

Job summary

KONE in Melbourne is seeking a Sales Administrator to join our New Building Solutions team. You will support the sales consultants and project delivery team, ensuring smooth sales operations, accurate reporting and excellent customer service.

You'll review contracts, prepare and process sales documents, assist with tenders, coordinate communications, and enter data into Salesforce while collaborating across departments to streamline workflows.

Qualifications

• Experience in sales support, customer service or administration preferred.
• Ability to interpret contract requirements and obligations.
• Recent graduates with qualifications in Business, Marketing, Sales or related discipline encouraged to apply.

Responsibilities

• Provide administrative support to the New Building Solutions Sales team.
• Review contracts to ensure alignment with customer expectations and commercial obligations.
• Prepare and process sales documents and customer contracts.
• Assist with tender submissions, proposals and reporting.
• Coordinate internal and external communications related to sales activities.
• Monitor project timelines and track sales milestones.
• Data entry and processing of sales records in Salesforce.
• Collaborate with sales, legal and operations for smooth handovers.

Skills

Sales support

Customer service

Administration

Contract interpretation

Communication

Time management

Education

Business/Marketing qualification

Tools

Salesforce

Job description

Great benefits and remuneration – Base + superannuation & bonus Work with industry-leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. Our work will take you in different directions. We’re looking for a Sales Administrator to join our high performing New Building Solutions team in Melbourne. In this pivotal support role, you will work closely with our sales consultants and project delivery team to ensure the smooth running of sales operations, accurate reporting, and exceptional customer service.

What will you be doing?

• Providing administrative support to our New Building Solutions Sales team
• Reviewing and interpreting contract requirements to ensure solutions align with customer expectations, project specifications, and commercial obligations
• Preparing and processing sales documentation and customer contracts
• Assisting with tender submissions, proposals, and reporting
• Coordinating internal and external communications related to sales activities
• Monitoring project timelines and helping to track sales milestones
• Supporting customer inquiries and providing a high level of service
• Collaborating with other departments to streamline workflows and ensure efficient handovers
• Data entry and processing sales records in Salesforce
• Liaising internally with sales, legal & operational stakeholders

Are you the one?

• Previous experience in a sales support, customer service, administration role is advantageous
• Strong commercial awareness with the ability to interpret contract requirements and understand contractual obligations
• Recent graduates with qualifications in Business, Marketing, Sales, or a related discipline are encouraged to apply
• A highly motivated, proactive attitude and a genuine eagerness to learn and grow
• Strong attention to detail with excellent organisational and time management skills
• Outstanding written and verbal communication skills, with the ability to build positive relationships
• Ability to manage competing priorities and thrive in a fast-paced, dynamic environment
• A collaborative team player who takes initiative and enjoys solving problems
• Exposure to the construction, building, engineering, or related industries would be advantageous

Whether you're a recent graduate looking to kick-start your career or an experienced professional seeking your next challenge, we're looking for someone who is curious, driven, organised, and eager to make an impact in a collaborative and fast-paced environment. There’s so much more to KONE than you may realise.

• Enjoy career progression opportunities within a global organisation
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
• Grow with comprehensive learning and development programs covering a wide range of professional skills
• Join a global organisation with a strong focus on training, safety and quality

Please note: Applicants must be Australian or New Zealand citizens, or hold Australian permanent residency, to be considered for this position. This position is being sourced directly by KONE. We respectfully request no agency approaches.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.