Growth-Focused Retail Trade Assistant (Plumbing)

Reece Group; Waterloo; On-site; AUD 42,000 - 58,000; Full time

Benefits offered by this job

Performance-based bonuses

Structured learning and development

Discounts on bathroom/kitchen products

Reece Boost benefits

Paid parental leave

Job summary

Reece Group is hiring a Retail Trade Assistant at the Waterloo Plumbing branch. You will assist plumbers and tradespeople, provide product information, quotes, and deliver exceptional customer service in a busy branch environment.

As part of our Branch Staff team, you’ll gain hands-on exposure to branch operations and product knowledge, with on-the-job training and development pathways to leadership roles across our network.

Qualifications

• Customer service experience in retail or similar environment.
• Demonstrated leadership potential and growth mindset.
• Able to learn new systems and use a computer.
• Valid driver’s licence and willingness to work various shifts, including weekends.

Responsibilities

• Provide customer service and product information to customers.
• Give quotes in person and over the phone.
• Assist with pick packing and stock control.
• Maintain a safe, organised branch environment.
• Make deliveries using a company vehicle.
• Upskill through on-the-job training and modules.
• Develop operational and commercial skills for future leadership roles.

Skills

Customer service

Leadership potential

Computer skills

Valid driver’s licence

Willing to work weekends

Tools

Basic systems literacy

Job description

Reece Group is hiring a Retail Trade Assistant at the Waterloo Plumbing branch. You will assist plumbers and tradespeople, provide product information, quotes, and deliver exceptional customer service in a busy branch environment.

As part of our Branch Staff team, you’ll gain hands-on exposure to branch operations and product knowledge, with on-the-job training and development pathways to leadership roles across our network.