Trade Counter Associate - Customer Service & Growth

Reece Group; Waterloo; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Sick leave and parental leave

Learning and development programs

Staff discounts

Reece Boost

Job summary

Reece Group in Waterloo, NSW is seeking a customer-focused team member to support plumbers and tradespeople. You’ll handle product information, quotes, stock control, and local deliveries, while maintaining a safe and welcoming branch.

No prior plumbing experience is required; we provide comprehensive on-the-job training and ongoing development. Ideally you hold a valid driver’s licence; forklift licence is a bonus.

Qualifications

• Previous experience in customer service is preferred.
• Able to learn new systems and processes.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in-person and over the phone.
• Undertaking pick packing and stock control activities.
• Make deliveries to customers using a company vehicle.
• Maintaining a safe, organised, and welcoming branch environment.

Skills

Customer service

Tech-savvy

Job description

Reece Group in Waterloo, NSW is seeking a customer-focused team member to support plumbers and tradespeople. You’ll handle product information, quotes, stock control, and local deliveries, while maintaining a safe and welcoming branch.

No prior plumbing experience is required; we provide comprehensive on-the-job training and ongoing development. Ideally you hold a valid driver’s licence; forklift licence is a bonus.