Growth-Driven Customer Service Specialist

Rarekind; Sydney; On-site; AUD 42,000 - 65,000; Full time

Job summary

Austral Bricks, based in Horsley Park, is seeking a customer service professional to manage around 50 calls daily and handle inboxes and follow-ups in a fast-paced team. A supportive environment is emphasized.

There is a rotating roster (7 am-3 pm or 9 am-5 pm) with 1-2 Saturday shifts per month, paid as overtime, and comprehensive training provided. Reliable transport to the Horsley Park office is required.

Qualifications

• Experience in customer service is preferred but not essential.
• Ability to handle a busy day and stay calm under pressure.

Responsibilities

• Handle approximately 50 calls daily, alongside inbox management and follow-ups.
• Work on a rotating roster (7 am-3 pm or 9 am-5 pm), including 1-2 Saturday shifts per month (paid as overtime).
• Comprehensive training provided.

Skills

Customer service

Detail-oriented

Reliable

Job description

Austral Bricks, based in Horsley Park, is seeking a customer service professional to manage around 50 calls daily and handle inboxes and follow-ups in a fast-paced team. A supportive environment is emphasized.

There is a rotating roster (7 am-3 pm or 9 am-5 pm) with 1-2 Saturday shifts per month, paid as overtime, and comprehensive training provided. Reliable transport to the Horsley Park office is required.