Government Admin & Customer Support Officer (Contract)

Kingston Human Capital; Rockhampton Regional; Sur place; AUD 58 000 - 83 000; Plein temps

Avantages offerts par ce poste

12% Superannuation

Central Rockhampton office

Weekly pay cycles

Public sector recruitment support

Résumé du poste

Kingston Human Capital is supporting a Queensland Government organisation to appoint a Business Support Officer (AO3 level) on a contract basis in Rockhampton. The role focuses on delivering high-quality customer service, managing correspondence, calls and vendor invoices, and coordinating with contractors.

The ideal candidate has strong admin or customer service experience, proficient MS Office skills, and the ability to work in a fast-paced environment.

Qualifications

• Previous experience in an Administration, Customer Service or Business Support position
• Strong Microsoft Office skills (Outlook, Word, Excel)
• High level attention to detail, particularly with data entry
• Excellent verbal and written communication skills
• Able to work in a fast-paced environment
• Ability to demonstrate initiative by handling enquiries in absence of senior staff (within delegations)
• Commitment to customer satisfaction
• Ability to successfully pass a Criminal History Check prior to commencement
• Previous experience in a similar role within the Queensland Government would be highly regarded, as would experience with SAP or Ellipse

Responsabilités

• Monitoring and managing internal and external correspondence
• Handling incoming and outgoing telephone calls, ensuring responses are within required time frames
• Following up outstanding works and invoices with contractors through email and phone

Connaissances

Administration

Customer Service

Business Support

Attention to detail

Communication

Initiative

Commitment to customer satisfaction

Criminal history check

Outils

Outlook

Word

Excel

SAP

Ellipse

Description du poste

Kingston Human Capital is supporting a Queensland Government organisation to appoint a Business Support Officer (AO3 level) on a contract basis in Rockhampton. The role focuses on delivering high-quality customer service, managing correspondence, calls and vendor invoices, and coordinating with contractors.

The ideal candidate has strong admin or customer service experience, proficient MS Office skills, and the ability to work in a fast-paced environment.