Global Experiences Student Advisor

University of Queensland; Brisbane; On-site; AUD 97,000 - 104,000; Full time

Benefits offered by this job

17% super

Hybrid working options

On-campus childcare

Discounted Study for Staff

Affordable parking

Salary packaging

Health and wellbeing programs

Parental leave up to 26 weeks

Job summary

University of Queensland’s Global Experiences team seeks a proactive coordinator to guide students through semester exchanges and short-term global experiences. You will provide clear advice, manage processes and foster academic and external partnerships to support seamless student mobility.

Based at the St Lucia campus, the role focuses on delivering high-quality service, coordinating programs, and developing communications that promote opportunities across UQ.

Qualifications

• An undergraduate degree with at least two years of relevant experience or an equivalent combination of education, training and experience.
• Experience delivering responsive, customer-focused services and providing clear/advice to students or diverse client groups.
• Strong organisational and coordination skills with ability to manage competing priorities and deadlines.
• Excellent written, verbal and presentation skills for diverse audiences.
• Strong digital literacy with systems, databases and online tools.

Responsibilities

• Provide high‑quality end‑to‑end support to students participating in global experiences, advising on eligibility, applications and processes.
• Coordinate semester exchanges and short‑term programs, maintaining relationships with academic staff, providers and partners.
• Maintain accurate information across enterprise systems, monitor participation and contribute to reporting and improvements.
• Develop communications, websites and social content, and deliver information sessions to raise awareness and participation.

Skills

Customer service

Communication skills

Organisational skills

Digital literacy

Data handling

Education

Undergraduate degree

Equivalent mix of education and experience

Tools

Enterprise systems

Web/digital content tools

Job description

University of Queensland’s Global Experiences team seeks a proactive coordinator to guide students through semester exchanges and short-term global experiences. You will provide clear advice, manage processes and foster academic and external partnerships to support seamless student mobility.

Based at the St Lucia campus, the role focuses on delivering high-quality service, coordinating programs, and developing communications that promote opportunities across UQ.