Global Experiences Advisor: Student Mobility & Programs

The University of Queensland; Brisbane; Hybrid; AUD 97.000 - 104.000; Vollzeit

Benefits dieser Stelle

Parental leave

17% superannuation

Leave loading 17.5%

Flexible work

Health programs

Study for Staff

On-campus childcare

Salary packaging

Zusammenfassung

The University of Queensland (UQ) invites applications for a full-time continuing position in the Global Experiences team. Based at the St Lucia campus, you will guide students through semester exchanges and short-term programs, coordinating processes, information, and partnerships to ensure a smooth, global learning journey.

Join a student-focused environment, delivering high-quality advice, managing mobility programs, and contributing to continuous service improvement.

Qualifikationen

• An undergraduate degree with at least two years of relevant experience.
• Demonstrated experience delivering responsive, customer-focused services and providing clear and consistent advice and support to students or other diverse client groups.
• Strong organisational and coordination skills, with the ability to manage competing priorities, complex processes and deadlines while maintaining accuracy and attention to detail, both independently and as part of a team.
• Excellent written, verbal and presentation skills, with the ability to communicate effectively with diverse audiences and build collaborative relationships with internal and external stakeholders.
• Strong digital literacy and confidence using systems, databases and online tools, with the ability to work effectively with data, reporting and digital communication platforms.

Aufgaben

• Provide high-quality end-to-end support to students participating in global experiences, including advice and guidance on eligibility, applications, processes and procedures, and the processing and progression of applications.
• Coordinate semester exchanges and short-term programs, building and maintaining effective relationships with academic and professional colleagues, providers and institutional partners to support successful delivery and a seamless student experience.
• Maintain accurate student and program information across enterprise systems and digital channels, monitor participation, support reporting, and contribute to continuous service improvement.
• Develop engaging communications, website and social media content, and deliver information sessions and promotional activities to build awareness and participation in global opportunities across UQ.

Kenntnisse

Service mindset

Organizational skills

Communication skills

Digital literacy

Stakeholder management

Ausbildung

Undergraduate degree

Tools

Enterprise systems

Database systems

Jobbeschreibung

The University of Queensland (UQ) invites applications for a full-time continuing position in the Global Experiences team. Based at the St Lucia campus, you will guide students through semester exchanges and short-term programs, coordinating processes, information, and partnerships to ensure a smooth, global learning journey.

Join a student-focused environment, delivering high-quality advice, managing mobility programs, and contributing to continuous service improvement.