Student Adviser, Global Experiences

University of Queensland; Brisbane; Sur place; AUD 97 000 - 104 000; Plein temps

Avantages offerts par ce poste

17% super

Hybrid working options

On-campus childcare

Discounted Study for Staff

Affordable parking

Salary packaging

Health and wellbeing programs

Parental leave up to 26 weeks

Résumé du poste

University of Queensland’s Global Experiences team seeks a proactive coordinator to guide students through semester exchanges and short-term global experiences. You will provide clear advice, manage processes and foster academic and external partnerships to support seamless student mobility.

Based at the St Lucia campus, the role focuses on delivering high-quality service, coordinating programs, and developing communications that promote opportunities across UQ.

Qualifications

• An undergraduate degree with at least two years of relevant experience or an equivalent combination of education, training and experience.
• Experience delivering responsive, customer-focused services and providing clear/advice to students or diverse client groups.
• Strong organisational and coordination skills with ability to manage competing priorities and deadlines.
• Excellent written, verbal and presentation skills for diverse audiences.
• Strong digital literacy with systems, databases and online tools.

Responsabilités

• Provide high‑quality end‑to‑end support to students participating in global experiences, advising on eligibility, applications and processes.
• Coordinate semester exchanges and short‑term programs, maintaining relationships with academic staff, providers and partners.
• Maintain accurate information across enterprise systems, monitor participation and contribute to reporting and improvements.
• Develop communications, websites and social content, and deliver information sessions to raise awareness and participation.

Connaissances

Customer service

Communication skills

Organisational skills

Digital literacy

Data handling

Formation

Undergraduate degree

Equivalent mix of education and experience

Outils

Enterprise systems

Web/digital content tools

Description du poste

• UQ Global Experiences
• Full time (1 FTE) continuing position with base salary in the range $97,268 - $104,348 + 17% super (HEW Level 6).
• Guide and coordinate life changing global mobility, semester exchange, and short-term study opportunities at UQ.
• Deliver high quality support, manage mobility programs, and build global partnerships in this dynamic university position.
• Based at our conveniently located St Lucia campus

About This Opportunity

Join UQ’s Global Experiences team and help students turn international opportunities into meaningful parts of their university experience. Working in a collaborative, student focused environment, you will provide clear and consistent advice while coordinating the processes, relationships and information that enable students to access semester-based exchanges and short-term global experiences.

Key responsibilities will include:

• Provide high-quality end-to-end support to students participating in global experiences, including advice and guidance on eligibility, applications, processes and procedures, and the processing and progression of applications.
• Coordinate semester exchanges and short-term programs, building and maintaining effective relationships with academic and professional colleagues, providers and institutional partners to support successful delivery and a seamless student experience.
• Maintain accurate student and program information across enterprise systems and digital channels, monitor participation, support reporting, and contribute to continuous service improvement.
• Develop engaging communications, website and social media content, and deliver information sessions and promotional activities to build awareness and participation in global opportunities across UQ.

About You

Bring a strong service mindset, sound judgement and a highly organised approach to supporting students through complex processes. You will communicate confidently with diverse audiences, build collaborative relationships across UQ and with external partners, and be comfortable working with systems, websites, data and digital content.

Essential

• An undergraduate degree with at least two years of relevant experience, or an equivalent combination of education, training and experience.
• Demonstrated experience delivering responsive, customer-focused services and providing clear and consistent advice and support to students or other diverse client groups.
• Strong organisational and coordination skills, with the ability to manage competing priorities, complex processes and deadlines while maintaining accuracy and attention to detail, both independently and as part of a team.
• Excellent written, verbal and presentation skills, with the ability to communicate effectively with diverse audiences and build collaborative relationships with internal and external stakeholders.
• Strong digital literacy and confidence using systems, databases and online tools, with the ability to work effectively with data, reporting and digital communication platforms.

Desirable

• Experience in higher education, international education, student mobility or global experiences considered desirable.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on-campus childcare, affordable parking, and salary packaging.

Other Information

Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks, and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We’re dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone].

Applications close Monday 16 November 2026 at 11.00pm AEST (R-70579). Please note that interviews have been tentatively scheduled for 26 November 2026.