General Services Attendant - Crown Sydney

Crown Resorts; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Roster provided in advance

Staff meals on shift

Uniforms provided and laundered

Discounts across Crown outlets

Coaching and development opportunities

Inclusive workplace culture

Job summary

Crown Resorts is seeking a friendly and reliable General Services Attendant (Housekeeping) at Crown Towers Melbourne. This part-time role supports a luxury hotel team, delivering minibar services, setting up rooms, and assisting guests with requests.

The position offers flexible rosters, staff meals, uniforms, and career development opportunities. Availability across weekends and public holidays is required, with physical tasks and strong teamwork emphasized to maintain exceptional guest

Qualifications

• Availability to work across a 7-day rotating roster, including weekends and public holidays.
• Ability to perform continuous physical work and regular manual handling tasks for up to 8 hours.
• Strong English communication skills.
• Excellent attention to detail.
• A strong customer service focus.
• Ability to work effectively within a team environment.
• A positive attitude and strong work ethic.

Responsibilities

• Deliver minibar services and replenish guest amenities
• Respond to guest service requests in a professional and timely manner
• Set up rollaway beds and assist with room configurations
• Move housekeeping trolleys and supplies throughout the hotel
• Perform regular manual handling tasks as part of daily operations
• Support the wider Housekeeping team in delivering exceptional guest experiences
• Maintain high standards of service and presentation at all times

Skills

English communication

Teamwork

Customer service

Attention to detail

Positive attitude

Job description

Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We’re looking for friendly, reliable people to join our Housekeeping team at Crown Towers Sydney as a General Services Attendant, known elsewhere in the industry as a Houseperson.

At Crown, the Housekeeping team plays a vital role in delivering the premium experience guests expect from one of Australia's most iconic luxury hotels. Fully insourced and proudly part of the Crown family, you will be part of a supportive team and play an important role in delivering a high‑quality guest experience.

We are hiring for Part‑Time positions. This is an excellent opportunity for those on Student Visas or seeking flexible part‑time work to gain experience in a luxury hospitality environment.

What you’ll do

• Deliver minibar services and replenish guest amenities
• Respond to guest service requests in a professional and timely manner
• Set up rollaway beds and assist with room configurations
• Move housekeeping trolleys and supplies throughout the hotel
• Perform regular manual handling tasks as part of daily operations
• Support the wider Housekeeping team in delivering exceptional guest experiences
• Maintain high standards of service and presentation at all times

What we require

• Availability to work across a 7-day rotating roster, including weekends and public holidays
• Ability to perform continuous physical work and regular manual handling tasks for up to 8 hours
• Strong English communication skills
• Excellent attention to detail
• A strong customer service focus
• Ability to work effectively within a team environment
• A positive attitude and strong work ethic

What will help you stand out

• Previous Houseperson experience within a luxury hotel or resort environment
• Experience delivering exceptional guest service
• Strong teamwork skills
• Experience working in a fast-paced hospitality environment

What we offer you

• Rosters provided up to 1 month in advance
• Complimentary staff meals while on shift, including hot foods, a salad and sandwich bar, fruits and pastries
• Significant penalty rates when working evening and weekend shifts
• Uniforms provided and laundered by Crown
• Discounts across Crown restaurants, hotels and retail outlets
• Ongoing coaching, training and development opportunities
• A diverse and inclusive workplace culture

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.