General Services Attendant | Crown Sydney

Crown Resorts Limited; Melbourne; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Rosters provided up to 1 month in adv.

Staff meals while on shift

Uniforms provided

Staff discounts across Crown venues

Ongoing coaching and development

Inclusive workplace culture

Job summary

Crown Resorts Limited is seeking friendly, reliable people to join the Housekeeping team as General Services Attendant (Houseperson). This part-time role is ideal for students on visas seeking flexible hours in a luxury hospitality setting.

You will deliver minibar services, respond to guest requests promptly, and assist in room setups while maintaining high standards of service and presentation throughout your shift.

Qualifications

• Availability to work across a 7-day rotating roster including weekends and public holidays.
• Ability to perform continuous physical work and regular manual handling tasks.
• Strong English communication and attention to detail required.

Responsibilities

• Deliver minibar services and replenish guest amenities.
• Respond to guest service requests in a timely, professional manner.
• Set up rollaway beds and assist with room configurations.
• Move housekeeping trolleys and supplies throughout the hotel.
• Perform regular manual handling as part of daily operations.
• Support the wider Housekeeping team to deliver exceptional guest experiences.

Skills

Strong English communication

Attention to detail

Customer service focus

Teamwork

Positive attitude

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world‑class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role We’re looking for friendly, reliable people to join our Housekeeping team at Crown Towers Sydney as a General Services Attendant, known elsewhere in the industry as a Houseperson. At Crown, the Housekeeping team plays a vital role in delivering the premium experience guests expect from one of Australia’s most iconic luxury hotels. Fully insourced and proudly part of the Crown family, you will be part of a supportive team and play an important role in delivering a high‑quality guest experience. We are hiring for Part‑Time positions. This is an excellent opportunity for those on Student Visas or seeking flexible part‑time work to gain experience in a luxury hospitality environment.

What you’ll do

• Deliver minibar services and replenish guest amenities
• Respond to guest service requests in a professional and timely manner
• Set up rollaway beds and assist with room configurations
• Move housekeeping trolleys and supplies throughout the hotel
• Perform regular manual handling tasks as part of daily operationsl
• Support the wider Housekeeping team in delivering exceptional guest experiences
• Maintain high standards of service and presentation at all times

What we require

• Availability to work across a 7-day rotating roster, including weekends and public holidays
• Ability to perform continuous physical work and regular manual handling tasks for up to 8 hours
• Strong English communication skills
• Excellent attention to detail
• A strong customer service focus
• Ability to work effectively within a team environment
• A positive attitude and strong work ethic

What will help you stand out

• Previous Houseperson experience within a luxury hotel or resort environment
• Experience delivering exceptional guest service
• Strong teamwork skills
• Experience working in a fast‑paced hospitality environment

What we offer you

• Rosters provided up to 1 month in advance
• Complimentary staff meals while on shift, including hot foods, a salad and sandwich bar, fruits and pastries
• Significant penalty rates when working evening and weekend shifts
• Uniforms provided and laundered by Crown
• Discounts across Crown restaurants, hotels and retail outlets
• Ongoing coaching, training and development opportunities
• A diverse and inclusive workplace culture

To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.