General Managers / Venue Managers

White Ink Consulting; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

White Ink Consulting is seeking experienced General Managers and Senior Venue Managers to lead premium pubs and large-scale hospitality venues in Sydney. You will drive financial performance, build and inspire high‑performing teams, and own venue operations with a strong commercial mindset.

Ideal candidates have proven GM or senior venue leadership experience, deep knowledge of the Sydney hospitality market, and a track record of improving guest experiences while managing budgets and staff

Qualifications

• Proven experience as General Manager, Venue Manager or senior hospitality leader.

Responsibilities

• Provide leadership and strategic direction across all venue operations.
• Take accountability for financial performance including revenue growth and cost control.
• Recruit, mentor and develop high-performing management teams.
• Drive exceptional standards in guest experience, food and beverage, and presentation.
• Identify and implement commercial initiatives to increase revenue and business performance.
• Manage multiple revenue streams including F&B, gaming, events where applicable.
• Develop effective operational systems, processes and performance standards.
• Ensure compliance with NSW liquor licensing, gaming regulations and workplace safety.

Skills

Leadership

Commercial acumen

People development

Strategic operations

Job description

We are seeking experienced, commercially driven and passionate General Managers and Senior Venue Managers to join some of Sydney's most established and respected hospitality businesses. With opportunities spanning premium pubs, large-scale hospitality venues and multi-faceted operations, we are looking for outstanding leaders who have a genuine passion for hospitality, a strong commercial mindset and a proven ability to build and inspire exceptional teams. These positions provide the opportunity to take ownership of venue operations, drive financial performance, develop high-performing teams and contribute to the continued growth and success of some of Sydney's leading hospitality businesses.

Key responsibilities

Provide leadership and strategic direction across all aspects of venue operations

Take accountability for financial performance, including revenue growth, profitability, labour management and cost control

Recruit, lead, mentor and develop high-performing management and operational teams

Drive exceptional standards across customer service, food and beverage, presentation and overall guest experience

Identify and implement commercial initiatives to increase revenue and maximise business performance

Manage multiple revenue streams, including food and beverage, gaming, functions and entertainment where applicable

Develop effective operational systems, processes and performance standards

Ensure compliance with NSW liquor licensing, gaming regulations, workplace safety and relevant legislation

Build strong relationships with internal teams, suppliers and key stakeholders

Foster a positive, engaging and accountable workplace culture that encourages staff development and retention

About you

Proven experience as a General Manager, Venue Manager or senior hospitality leader within the pub or hospitality sector

A strong understanding of the Sydney hospitality market and the commercial drivers of successful pub operations

Demonstrated experience managing venue P&Ls, budgets, labour costs and overall profitability

A proven ability to lead, motivate and develop large and diverse hospitality teams

Experience across food and beverage operations, with exposure to gaming, functions and entertainment highly regarded

Strong business acumen and the ability to identify opportunities for growth and operational improvement

Exceptional communication, stakeholder management and relationship-building skills

A genuine passion for delivering memorable guest experiences

A hands-on, solutions-focused leadership style combined with the ability to think strategically

Relevant NSW hospitality licensing and compliance qualifications, or eligibility to obtain them

Competitive salary packages reflective of experience and the complexity of each operation

Opportunities across a variety of established and premium hospitality venues throughout Sydney

Senior leadership positions offering autonomy, accountability and genuine influence over business performance

The opportunity to work with respected hospitality operators and experienced leadership teams

Career progression and professional development opportunities

The chance to make a meaningful impact on team culture, guest experience and commercial performance