General Manager, Visitor Experience & Operations — Flexible Work

Department of Industry, Science & Resources

Sydney

In loco

AUD 180.000 - 240.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Questacon – The National Science and Technology Centre, Canberra, seeks a General Manager Visitor Experience and Operations to lead innovative, visitor-centred experiences across the journey and provide operational leadership in a high-volume public setting. You will influence strategy, shape the digital campus, and drive high-quality science engagement.

You will report to the Executive Director, contribute to financial sustainability, and balance long-term priorities with immediate operational

Competenze

Senior leadership experience in a large public-facing or government environment.
Track record translating strategy into measurable results.
Strong financial planning and budget management capabilities.
Experience overseeing visitor services, digital platforms and brand/communications.

Mansioni

Provide strategic leadership and innovation for Questacon’s visitor experience, delivering diverse offerings and high-quality science engagement.
Grow visitation and audience reach by leading the digital campus and marketing efforts.
Oversee Questacon’s commercial opportunities including ticketing, retail, events and partnerships.
Lead security, emergency management and business continuity arrangements with a focus on public safety.
Direct budgets, asset management and capital investment programs across property and ICT.
Collaborate with enabling services to support operations and organisational objectives.