Executive Leader, Visitor Experience & Operations

Department of Industry, Science & Resources

Brisbane

In loco

AUD 240.000 - 320.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Questacon, The National Science and Technology Centre, is seeking a General Manager Visitor Experience and Operations to lead visitor-centred experiences across the visitor journey and provide operational leadership in a high-volume public environment. The role reports to the Executive Director and forms a key part of Questacon’s executive team.

You will deliver a vibrant centre with high-quality experiences for diverse audiences, lead the digital campus and communications, and oversee brand,

Competenze

Australian citizen or eligible to work in Australia.
Baseline security clearance or ability to obtain one.

Mansioni

Provide strategic leadership for Questacon’s visitor experience and operations across a high-volume public environment.
Oversee the digital campus, brand, marketing, and commercial opportunities to grow visitation.
Lead security, emergency management and business continuity arrangements; maintain strong governance and risk management.
Develop and translate strategy into results; oversee asset management and capital investment across property, ICT and exhibitions.
Collaborate with enabling service providers to support Questacon’s operations and ensure high-quality customer service.
Represent Questacon and the department with government, cultural institutions, tourism bodies and partners.
Lead and develop high-performing teams, including volunteers, and foster an inclusive, accountable culture.