General Manager - Service Delivery

Medhealth Dba; Dubbo; Remote; AUD 90,000 - 120,000; Full time

Job summary

YES Medical is a leading Australian distributor of medical consumables, equipment and devices, expanding its Business Development team with a remote role in New South Wales. As a Business Development Manager, you will prospect and manage leads, engage clients with tailored proposals, onboard new clients, and nurture existing accounts across Australia.

You will provide weekly sales reports to the National Sales Manager and collaborate closely with marketing and supply chain to drive growth and

Qualifications

• Experience with sales prospecting and lead management.
• Ability to conduct presentations and proposals to clients.
• Experience onboarding new clients and coordinating internal teams.
• Strong relationship-building and upsell capability.
• Ability to analyze sales data and prepare reports.

Responsibilities

• Prospecting and lead management: identify prospects and manage them in the CRM.
• Engaging clients: drop-ins, calls, and follow-ups with tailored proposals.
• Client onboarding: coordinate internal teams for smooth delivery from day one.
• Account management: maintain relationships and identify upsell opportunities.
• Reporting and analysis: provide weekly pipeline/status reports to the National Sales Manager.
• Collaboration: work with marketing and supply chain.

Skills

CRM proficiency

Prospecting

Client engagement

Account management

Tools

CRM system

Job description

Business Development Manager (NSW) – Remote

2000 Sydney Yes Medical Group

Job Description

We enable healthcare to perform better.

YES Medical is a leading Australian distributor of medical consumables, equipment and devices, supporting healthcare professionals and patients nationwide. What we do matters and how we do it matters even more.

YES Medical (part of YES Group) is scaling rapidly and we are expanding our Business Development team to support continued growth. Join our team as a Business Development Manager (BDM) in New South Wales.

At Yes Group, you’ll be part of a company that values Innovation, Care, Trust, and Taking Action. We’re fast-growing and proud to combine medical supplies with cutting-edge technology to deliver exceptional service.

Your Role

As our Business Development Manager, your role is pivotal in our growth journey. Key responsibilities include:

• Prospecting and Lead Management: Identify and research prospects, thoroughly understanding their needs and pain points. Use our CRM to manage leads professionally, moving prospects through the sales pipeline with clarity and purpose.
• Engaging Clients: Conduct drop-ins, phone calls, and follow-ups to generate fresh business. Collaborate with internal teams to prepare tailored presentations and compelling proposals that highlight our value.
• Client Onboarding: Take full ownership of onboarding new clients by coordinating internal teams to ensure smooth delivery, timely communication, and a great customer experience from day one.
• Account Management: Build and maintain strong ongoing relationships with existing clients, regularly checking in to ensure satisfaction and identify opportunities for upselling or added value.
• Reporting and Analysis: Provide weekly reports on sales progress, pipeline status, and client updates to the National Sales Manager. Analyse data to track performance and identify areas for improvement.
• Collaboration: Work closely with marketing, supply chain,