General Manager, Large Scale Multi-Outlet F&B Precinct, Port Stephens NSW

Hastings People; Sydney; Sur place; AUD 180 000 - 240 000; Plein temps

Résumé du poste

Hastings People in NSW is seeking a General Manager for a prominent coastal hospitality destination in Port Stephens. You will lead a large, diverse team across multiple venues, ensuring exceptional guest experiences while driving commercial performance.

This hands-on role requires a commercially astute operator who can balance service standards, cost control and growth across restaurants, bars, entertainment and events. You will mentor senior leaders and build an engaged, accountable team.

Qualifications

• Significant General Manager or senior operational leadership experience within large-format hotels, hospitality precincts, resorts or comparable multi-outlet businesses.
• Strong financial acumen, including full P&L accountability, budgeting, forecasting, labour productivity and revenue management.
• A demonstrated ability to lead large, diverse teams through experienced department heads and operational managers.
• Excellent commercial judgement, organisational skills and the ability to manage competing priorities within a seasonal, high-volume trading environment.
• A genuine passion for hospitality, a hands-on leadership style and the ability to build an engaged, accountable and service-focused culture.

Responsabilités

• Provide strategic and operational leadership across multiple restaurants, bars, entertainment and event spaces, ensuring consistency and excellence throughout the business.
• Drive financial performance through effective budgeting, labour management, revenue optimisation and strong cost control.
• Lead, mentor and develop a large management team, creating a high-performance culture built on accountability, collaboration and professional development.
• Oversee operational standards, guest experience, compliance and risk management across a complex, high-volume hospitality environment.
• Identify commercial opportunities and implement initiatives that strengthen market positioning, increase profitability and support long-term business growth.

Description du poste

Our client is an established hospitality group with a portfolio of prominent venues and a reputation for delivering exceptional guest experiences. With a commitment to quality, innovation and continued investment, the group operates some of the region's most recognised hospitality destinations. This particular business, in the Port Stephens region, is a large-scale coastal hospitality operation, combining multiple food and beverage outlets, live entertainment, functions and events within a dynamic, high-volume environment.

Client Profile

Our client is an established hospitality group with a portfolio of prominent venues and a reputation for delivering exceptional guest experiences. With a commitment to quality, innovation and continued investment, the group operates some of the region's most recognised hospitality destinations. This particular business, in the Port Stephens region, is a large-scale coastal hospitality operation, combining multiple food and beverage outlets, live entertainment, functions and events within a dynamic, high-volume environment.

Job Description

As General Manager, you will take full responsibility for the commercial and operational performance of this significant hospitality destination. Leading a large, diverse team across multiple revenue streams, you will drive business performance while maintaining exceptional standards of service, operational efficiency and team engagement.

This is a hands-on leadership position requiring a commercially astute operator who can manage the complexities of a high-volume, multi-faceted business while building a strong leadership culture and delivering consistent results.

Key responsibilities include:

• Provide strategic and operational leadership across multiple restaurants, bars, entertainment and event spaces, ensuring consistency and excellence throughout the business.

• Drive financial performance through effective budgeting, labour management, revenue optimisation and strong cost control.

• Lead, mentor and develop a large management team, creating a high-performance culture built on accountability, collaboration and professional development.

• Oversee operational standards, guest experience, compliance and risk management across a complex, high-volume hospitality environment.

• Identify commercial opportunities and implement initiatives that strengthen market positioning, increase profitability and support long-term business growth.

Candidate Profile

The successful candidate will be an experienced hospitality executive with a proven track record of leading large-scale, high-volume venues or multi-outlet hospitality operations. You will bring a strong commercial mindset, exceptional people leadership capabilities and the operational discipline required to manage a business of considerable scale and complexity.

You will be equally comfortable analysing financial performance, developing senior leaders and maintaining a visible presence within the operation.

To be successful, you will demonstrate:

• Significant General Manager or senior operational leadership experience within large-format hotels, hospitality precincts, resorts or comparable multi-outlet businesses.

• Strong financial acumen, including full P&L accountability, budgeting, forecasting, labour productivity and revenue management.

• A demonstrated ability to lead large, diverse teams through experienced department heads and operational managers.

• Excellent commercial judgement, organisational skills and the ability to manage competing priorities within a seasonal, high-volume trading environment.

• A genuine passion for hospitality, a hands-on leadership style and the ability to build an engaged, accountable and service-focused culture.

Offer

This is an exceptional opportunity for an accomplished hospitality leader to take ownership of a prominent coastal operation with significant commercial scale and an established market presence.

The successful candidate will join a progressive hospitality group that values strong leadership, operational excellence and the continued development of its people. An attractive executive remuneration package will be offered, commensurate with experience and capability.