General Manager

seek.com.au; North Sydney; On-site; AUD 90,000 - 150,000; Full time

Job summary

Clubhouse Operations Group, a Sydney-based hospitality business, is seeking an experienced General Manager to lead a major clubhouse in Sydney's north. The role combines restaurant, café, function space, golf shop and green fee operations, offering ownership of day-to-day operations and a focus on delivering outstanding member and guest experiences.

You will build a strong team culture, drive revenue growth, manage budgets and improve profitability while maintaining high standards in food,

Qualifications

• Proven GM/senior leader in hospitality, clubs or golf.
• Strong commercial judgement: budgets, P&Ls, staffing costs.
• Visible leadership style and team development experience.
• Experience in food & beverage operations and guest service.
• Excellent communication and organisational skills.
• Familiar with POS, booking, rostering and reporting systems.

Responsibilities

• Lead daily operations across restaurant, café, function space, golf shop and green fee business.
• Recruit, train and mentor the team, creating a positive culture built on clear expectations and accountability.
• Manage budgets, financial reporting, revenue performance, labour costs and purchasing to deliver sustainable profitability.
• Grow function and event bookings, dining and café trade, golf shop sales and green fee revenue.
• Work closely with the kitchen, service and golf teams to maintain consistently high standards.
• Build strong relationships with members, guests, suppliers and the local community.
• Work with Clubhouse Operations Group on marketing, promotions and business development.
• Improve systems, rostering and processes to keep operations efficient and well organised.
• Oversee venue presentation, maintenance, stock control, safety and compliance.

Skills

Leadership

Budgeting

Operations management

Team development

Communication

Guest service

Tools

POS systems

Booking systems

Rostering software

Job description

Clubhouse Operations Group is seeking an experienced General Manager to lead a major clubhouse in Sydney's north. Combining a golf shop and green fee operations, a restaurant, café and function space, this is an exciting opportunity to take ownership of a diverse business and help shape its next chapter. You'll oversee day-to-day operations, build a strong team culture and deliver an outstanding experience for members and guests. Alongside running the venue, you'll play a central role in growing revenue, developing new opportunities and improving profitability across the business.

Key responsibilities

• Lead daily operations across the restaurant, café, function space, golf shop and green fee business
• Recruit, train and mentor the team, creating a positive culture built on clear expectations and accountability
• Manage budgets, financial reporting, revenue performance, labour costs and purchasing to deliver sustainable profitability
• Grow function and event bookings, dining and café trade, golf shop sales and green fee revenue
• Work closely with the kitchen, service and golf teams to maintain consistently high standards
• Build strong relationships with members, guests, suppliers and the local community
• Work with Clubhouse Operations Group on marketing, promotions and business development
• Improve systems, rostering and processes to keep operations efficient and well organised
• Oversee venue presentation, maintenance, stock control, safety and compliance

About you

• Proven experience as a General Manager or senior leader in hospitality, clubs, golf or a similarly diverse business
• Strong commercial judgement, with confidence managing budgets, P&Ls, staffing costs and revenue growth
• A practical, visible leadership style and the ability to develop and motivate a team
• Experience in food and beverage operations, functions and guest service
• Excellent communication, relationship management and organisational skills
• Confidence using POS, booking, rostering and reporting systems
• The initiative to identify opportunities and turn ideas into measurable results
• Golf industry or golf retail experience would be an advantage

About us

Clubhouse Operations Group is a Sydney-based hospitality business, bringing more than 30 years of industry experience. We focus on elevated yet approachable dining, warm service and venues people enjoy returning to. We value good people, fresh ideas and pride in a job well done.