Gaming Tray Attendant - Casual

Campsie RSL Group; Sydney; Sur place; AUD 45 000 - 60 000; Temps partiel

Avantages offerts par ce poste

Sonder wellbeing and safety service

Résumé du poste

Campsie RSL Group of Clubs in Sydney’s Inner West seeks a Gaming Tray Attendant to deliver excellent customer service in the gaming area. You will perform tray service for food and drinks, assist with liquor dispensing, and maintain a clean, safe gaming floor while adhering to club policies and OH&S standards.

The role requires RSA/RCG competency, a school certificate, strong English communication, and the ability to work a flexible roster including evenings and weekends.

Qualifications

• Current NSW Competency Card (RSA & RCG)
• School certificate (or equivalent)
• Well-developed communication and interpersonal skills
• Full availability to work a flexible roster, including days, nights and weekends
• Ability to stand and walk for long periods
• Adherence to club policies and safe work practices
• Ability to work independently and as part of a team
• Good command of written and spoken English
• Current Police Clearance certificate
• Ability to speak a second language

Responsabilités

• Undertake general waiting duties for food and beverage services
• Provide tray service for food and beverages
• Supply, dispense or mix liquor
• Keep gaming floor areas clean and tidy at all times
• Perform cleaning duties in toilets, drink stations, terrace and walkways
• Handle general basic customer enquiries
• Ensure chairs and stools are properly arranged
• Follow cash handling procedures as required
• Participate as part of a team delivering patron services
• Maintain a safe and healthy work environment in line with OH&S practices

Connaissances

Communication skills

Interpersonal skills

English proficiency

Customer service

Formation

NSW Competency Card RSA & RCG

School certificate

Description du poste

Campsie RSL Group of Clubs is looking for Gaming Tray Attendantsto assist in delivering & maintaining our exceptional customer service standards

WHAT'S IN IT FOR YOU?

• Become an integral member of the Campsie RSL Group of Clubs
• Join a progressive team focused on delivering friendly, professional customer service to our growing membership.
• Sonder wellbeing and safety service

ABOUT US

Campsie RSL Group of Clubs has become one of the most successful & financially viable organisations in our Industry. We have a stable, progressive Board & Management Team who are focused on ensuring the long term future of the Club.

We are located in the heart of the culturally diverse Inner West of Sydney.

The Campsie RSL Group of Clubs has a proud tradition of looking after its members and guests alike. We also pride ourselves on being an integral part of the local community & provide ongoing support for numerous charities, schools, sporting groups and other not for profit organizations.

ABOUT THE ROLE

The Gaming Tray Attendant role provides all necessary services to customers in the gaming area in an efficient, diligent, and professional manner and according to our set standards.

In this role, you will:

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure that all areas of the gaming floor are kept clean, neat and tidy at all times including the general pickup of glasses, cups & plates.
• Perform cleaning duties in areas including but not limited to toilets, drink stations, smoking terrace, walkways and carpeted areas
• Handle general basic customer enquiries when required.
• Ensure that all chairs & gaming stools are pushed in and are in order at all times.
• Be required to follow cash handling procedures
• Adherence to workplace policies and procedures.
• To participate as part of a team providing services to patrons.
• Provide a safe and healthy work environment through the application of recognised occupational health and safety practices
• To perform all duties consistent with the vision, mission, values and policies of the club and statutory requirements.
• Other duties as requested by Management.

WHAT ARE WE LOOKING FOR?

Experience, skills & attributes (Essential):

• Current NSW Competency Card (RSA & RCG)
• School certificate (or equivalent)
• Well-developed communication and interpersonal skills
• Full availability to work a flexible roster, which includes days, nights and weekends
• Ability to work standing & walking for a minimum of 5 hours continuously.
• To adhere to club policies at all times.
• Ability to work independently and as part of a team.
• Good command of both written and spoken English.
• A current Police Clearance certificate.
• Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
• Ability to show initiative and judgement in the workplace
• Ability to speak a second or multiple languages
• Current Certificate in Food Handling.
• Drivers Licence
• Reliable transport