Gaming Tray Attendant - Casual

Campsie RSL Group; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Sonder wellbeing and safety service

Job summary

Campsie RSL Group of Clubs is seeking a Gaming Tray Attendant to deliver high-standard customer service on the gaming floor. You will perform tray service, food and beverage duties, assist with liquor service, and maintain a clean, safe gaming environment.

Ideal candidates hold NSW RSA/RCG, a police clearance, and a food handling certificate, with strong English communication and the ability to work flexible rosters including weekends.

Qualifications

• Current NSW Competency Card (RSA & RCG).
• School certificate or equivalent.
• Well-developed communication and interpersonal skills.
• Flexibility to work days, nights and weekends.
• Ability to stand and walk for long periods (min 5 hours).
• Ability to work independently and as part of a team.
• Good command of English (written and spoken).
• Current Police Clearance.
• Experience applying Occupational Health and Safety initiatives.
• Ability to speak a second or multiple languages.
• Current Certificate in Food Handling.
• Driver's Licence and reliable transport.

Responsibilities

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure gaming floor areas are clean, neat and tidy.
• Perform cleaning duties in toilets, drink stations, terrace, walkways and carpeted areas.
• Handle general customer enquiries.
• Push in chairs and stools; maintain order.
• Follow cash handling procedures.
• Adhere to workplace policies and procedures.
• Work as part of a team; provide service to patrons.
• Maintain safe and healthy work environment per OH&S.
• Perform duties aligned with club vision and policies.
• Other duties as requested by Management.

Skills

Communication & interpersonal skills

English language proficiency

Teamwork & independence

Customer service

OSH compliance

Multilingual abilities

Education

NSW RSA & RCG competency card

School certificate

Police Clearance

Food Handling Certificate

Driver's Licence

Job description

Campsie RSL Group of Clubs is looking for Gaming Tray Attendantsto assist in delivering & maintaining our exceptional customer service standards

WHAT'S IN IT FOR YOU?

• Become an integral member of the Campsie RSL Group of Clubs
• Join a progressive team focused on delivering friendly, professional customer service to our growing membership.
• Sonder wellbeing and safety service

ABOUT US

Campsie RSL Group of Clubs has become one of the most successful & financially viable organisations in our Industry. We have a stable, progressive Board & Management Team who are focused on ensuring the long term future of the Club.

We are located in the heart of the culturally diverse Inner West of Sydney.

The Campsie RSL Group of Clubs has a proud tradition of looking after its members and guests alike. We also pride ourselves on being an integral part of the local community & provide ongoing support for numerous charities, schools, sporting groups and other not for profit organizations.

ABOUT THE ROLE

The Gaming Tray Attendant role provides all necessary services to customers in the gaming area in an efficient, diligent, and professional manner and according to our set standards.

In this role, you will:

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure that all areas of the gaming floor are kept clean, neat and tidy at all times including the general pickup of glasses, cups & plates.
• Perform cleaning duties in areas including but not limited to toilets, drink stations, smoking terrace, walkways and carpeted areas
• Handle general basic customer enquiries when required.
• Ensure that all chairs & gaming stools are pushed in and are in order at all times.
• Be required to follow cash handling procedures
• Adherence to workplace policies and procedures.
• To participate as part of a team providing services to patrons.
• Provide a safe and healthy work environment through the application of recognised occupational health and safety practices
• To perform all duties consistent with the vision, mission, values and policies of the club and statutory requirements.
• Other duties as requested by Management.

WHAT ARE WE LOOKING FOR?

Experience, skills & attributes (Essential):

• Current NSW Competency Card (RSA & RCG)
• School certificate (or equivalent)
• Well-developed communication and interpersonal skills
• Full availability to work a flexible roster, which includes days, nights and weekends
• Ability to work standing & walking for a minimum of 5 hours continuously.
• To adhere to club policies at all times.
• Ability to work independently and as part of a team.
• Good command of both written and spoken English.
• A current Police Clearance certificate.
• Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
• Ability to show initiative and judgement in the workplace
• Ability to speak a second or multiple languages
• Current Certificate in Food Handling.
• Drivers Licence
• Reliable transport

Shortlisted applicants may be requested to submit a resume at a later date.