Gaming Tray Attendant - Casual

Chester Hill Rsl; Sydney; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Above award conditions

Integral member of Campsie RSL Group

Training & development

Generous employee benefits

Sonder wellbeing and safety service

Job summary

Campsie RSL Group of Clubs in Sydney's Inner West is seeking a Gaming Tray Attendant to deliver food and beverage services on the gaming floor with professionalism and attention to detail. In this role you will provide tray service, assist with liquor, keep areas clean, and handle common customer inquiries while following cash handling procedures and club policies.

Essential qualifications include a NSW Competency Card (RSA & RCG), a school certificate or equivalent, excellent English and

Qualifications

• Current NSW Competency Card (RSA & RCG) is required.
• School certificate or equivalent is required.
• Excellent communication and interpersonal skills are essential.
• Impeccable grooming is expected.
• Flexible roster availability including days, nights and weekends.
• Ability to stand and walk for a minimum of 5 hours.
• Adherence to club policies at all times.
• Ability to work independently and as part of a team.
• Good command of written and spoken English.
• Current Police Clearance certificate is required.

Responsibilities

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure that all areas of the gaming floor are kept clean, neat and tidy at all times including pickup of glasses, cups & plates.
• Perform cleaning duties in toilets, drink stations, smoking terrace, walkways and carpeted areas.
• Handle general basic customer enquiries when required.
• Ensure chairs & gaming stools are pushed in and in order at all times.
• Follow cash handling procedures.
• Adherence to workplace policies and procedures.
• Participate as part of a team providing services to patrons.
• Provide a safe and healthy work environment through OH&S practices.
• Perform duties consistent with club vision, mission, values and policies.
• Other duties as requested by Management.

Skills

Current NSW Competency Card (RSA & RCG

School certificate or equivalent

Communication and interpersonal skills

Grooming standards

Flexible roster availability

Standing/walking endurance (5h)

Policy adherence

Teamwork and independence

English proficiency

Customer service skills

Police clearance

Education

School certificate or equivalent

Job description

Chester Hill NSW 2162

GAMING TRAY ATTENDANT

WHAT'S IN IT FOR YOU?

• Above award conditions
• Become an integral member of the Campsie RSL Group of Clubs
• Join a progressive team focused on delivering friendly, professional customer service to our growing membership.
• Opportunities for Comprehensive training & ongoing development.
• Generous employee benefits
• Sonder wellbeing and safety service

ABOUT US

Campsie RSL Group of Clubs has become one of the most successful & financially viable organisations in our Industry. We have a stable, progressive Board & Management Team who are focused on ensuring the long term future of the Club.

We are located in the heart of the culturally diverse Inner West of Sydney.

The Campsie RSL Group of Clubs has a proud tradition of looking after its members and guests alike. We also pride ourselves on being an integral part of the local community & provide ongoing support for numerous charities, schools, sporting groups and other not for profit organizations.

ABOUT THE ROLE

The Gaming Tray Attendant role provides all necessary services to customers in the gaming area in an efficient, diligent, and professional manner and according to our set standards.

In this role, you will:

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure that all areas of the gaming floor are kept clean, neat and tidy at all times including the general pickup of glasses, cups & plates.
• Perform cleaning duties in areas including but not limited to toilets, drink stations, smoking terrace, walkways and carpeted areas
• Handle general basic customer enquiries when required.
• Ensure that all chairs & gaming stools are pushed in and are in order at all times.
• Be required to follow cash handling procedures
• Adherence to workplace policies and procedures.
• To participate as part of a team providing services to patrons.
• Provide a safe and healthy work environment through the application of recognised occupational health and safety practices
• To perform all duties consistent with the vision, mission, values and policies of the club and statutory requirements.
• Other duties as requested by Management.

WHAT ARE WE LOOKING FOR?

Experience, skills & attributes (Essential):

• Current NSW Competency Card (RSA & RCG)
• School certificate (or equivalent)
• Well-developed communication and interpersonal skills
• Impeccable grooming
• Full availability to work a flexible roster, which includes days, nights and weekends
• Ability to work standing & walking for a minimum of 5 hours continuously.
• To adhere to club policies at all times.
• Ability to work independently and as part of a team.
• Good command of both written and spoken English.
• Excellent customer service skills.
• A current Police Clearance certificate.

Experience, skills & attributes (Desirable):

• Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
• Ability to show initiative and judgement in the workplace
• Ability to speak a second or multiple languages
• Current Certificate in Food Handling.
• Drivers Licence
• Reliable transport