Customer Service Attendants - Gaming & Beverage 2026

Pittwater RSL; Sydney; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Training & progression

Job summary

Pittwater RSL is seeking casual Customer Service Attendants to join our gaming and beverage teams in Sydney's northern region. You will engage guests, prepare coffees and cocktails, handle tills and manage cash with accuracy.

We value customer focus, safety, integrity and inclusiveness. Successful applicants will contribute to a welcoming club atmosphere and maintain high service standards across all areas.

Qualifications

• Availability to work a range of shifts, including weekdays, nights, weekends and public holidays.
• NSW RSA & RCG Competency Card essential.
• Advanced RCG desired.

Responsibilities

• Provide exceptional customer service.
• Bar, gaming and front-of-house operations.
• Ensure the Club is presented clean and safe.
• Assist patrons across all areas.
• Coffee making and beverage/cocktail preparation.
• High-level cash handling and till balancing.
• Keno & TAB operations.

Skills

Customer service

Bar operations

Front-of-house

Cash handling

Coffee making

Cocktail making

Keno & TAB

Till balancing

Job description

Casual Positions Available

Pittwater RSL - Serving our community, enhancing your lifestyle.

ARE YOU A CUSTOMER SERVICE SUPERSTAR?

Do you love what you do, and understand the value of genuine customer engagement and a great customer experience?

Our team members share our Club's values: Customer Focus, Safety, Integrity, Inclusiveness and Fun. If these values resonate with you, we have opportunities available and want you to join our team.

We're expanding our team of superstars in our Gaming and Beverage operational areas.

As a Customer Service Attendant at Pittwater RSL, you'll be committed to providing an exceptional customer experience, using your prior expertise to build and maintain relationships alongside high service standards.

Responsibilities include but are not limited to:

• Providing exceptional customer service


• Bar, gaming, and front-of-house operations


• Ensuring the Club is always presented in a clean and safe manner


• Assisting patrons across all areas


• Coffee making


• Beverage mixing and cocktail making


• High-level cash handling


• Keno & TAB operations


• Till operation and daily balancing


• Willingness to assist in all areas of the Club as required

Requirements:

• Availability to work a range of shifts, including weekdays, nights, weekends and public holidays (we'll accommodate rosters where we can, provided adequate notice is given)


• NSW RSA & RCG Competency Card essential


• Advanced RCG desired

The role requires the successful applicant to act as a role model and ambassador for the Club at all times. If you're looking for a career in hospitality, we offer the training and succession planning to help you progress to the next stage of your career.

We're looking for dynamic individuals with a genuine passion for customer service!

Remuneration is in accordance with the Registered and Licensed Clubs Award 2020, including penalty rates for Saturday, Sunday and Public Holiday work.