Gaming Room Attendants (Casual)

Wonthaggi Workers Club; Wonthaggi; Sur place; AUD 32 000 - 39 000; Plein temps

Résumé du poste

Wonthaggi Workers Club in Victoria is seeking a friendly Gaming Attendant to deliver excellent member service in our gaming room. You will assist players with machines, payouts and enquiries, ensuring a welcoming environment for all guests.

This role requires great communication, reliability and the ability to work evenings, weekends and public holidays. A current RSA and Victorian RSG certification is preferred or you may obtain them on the job.

Qualifications

• Friendly, reliable and passionate about delivering excellent customer service.
• A great communicator who enjoys interacting with people.
• Able to work independently and as part of a team.

Responsabilités

• Provide friendly and professional customer service to members and guests in our gaming room.
• Assist customers with gaming machines, payouts and general enquiries.
• Ensure gaming areas are clean, comfortable and welcoming.
• Serve beverages and assist with bar service when required.
• Promote responsible gaming practices and ensure compliance with gaming regulations.
• Work as part of a supportive team to deliver a positive experience for every guest.

Connaissances

Customer service

Communication

Teamwork

RSA

RSG

Formation

RSA Certification

Victorian RSG Certification

Description du poste

Love meeting people and delivering great customer service? Join our gaming team and help create a welcoming experience for our members and guests!

Who We Are

At the Wonthaggi Workers Club, we're all about local spirit. We offer a friendly, fast-paced and supportive workplace where every team member plays an important role in creating a great experience for our members and guests.

About the Role

• Provide friendly and professional customer service to members and guests in our gaming room.
• Assist customers with gaming machines, payouts and general enquiries.
• Ensure gaming areas are clean, comfortable and welcoming.
• Serve beverages and assist with bar service when required.
• Promote responsible gaming practices and ensure compliance with gaming regulations.
• Work as part of a supportive team to deliver a positive experience for every guest.

About You

• Friendly, reliable and passionate about delivering excellent customer service.
• A great communicator who enjoys interacting with people.
• Able to work independently and as part of a team.
• Flexible availability, including evenings, weekends and public holidays.
• Holds a current RSA and Victorian Responsible Service of Gambling (RSG) certification, or is willing to obtain the required qualifications.
• Previous gaming experience is an advantage, but not essential - we're happy to train the right person!

What's In It For You?

• A Team That Has Your Back: Enjoy working in a friendly, supportive environment.
• Grow With Us: Opportunities to learn new skills and develop your career within the club.
• Flexible Shifts: Casual hours with a variety of shifts, including nights and weekends.
• Training & Support: We'll help you develop the skills and confidence to succeed.
• Community Pride: Be part of a local club that proudly supports the Wonthaggi community.

Ready to Join Our Team?