Gaming Attendant | Birallee Tavern, West Wodonga | VIC

Australian Venue Co.; Wodonga; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Training and development

Career progression across 260+ venues

Job summary

Birallee Tavern in Wodonga, Victoria is seeking a Gaming Attendant to provide friendly service in the gaming room and ensure compliant, safe operations. You will promote responsible gambling and maintain a clean gaming area while assisting guests and collaborating with the venue team.

The role offers ongoing training and the chance to develop gaming knowledge across our network of venues. Flexibility for evenings and weekends is required, with a supportive team environment at a well-established

Qualifications

• Previous gaming attendant experience or strong understanding of gaming operations.
• Current Victorian RSG certification, or willingness to obtain it.
• Strong attention to detail and commitment to compliance.
• Excellent customer service and communication skills.
• Reliable, professional approach and ability to work independently.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide friendly, professional service to guests in the gaming room.
• Monitor gaming operations and ensure compliance with legislation and venue procedures.
• Promote responsible gambling practices and follow compliance processes.
• Maintain a clean, safe and well-presented gaming area.
• Respond to guest enquiries and assist with concerns professionally.
• Complete gaming-related administration and compliance checks accurately.
• Work with the wider team to support smooth venue operations.

Skills

Customer service

Attention to detail

Communication

Flexibility

Job description

Love hospitality and enjoy creating great experiences for guests? Join the team at Birallee Tavern as a Gaming Attendant!

We’re looking for a customer-focused and reliable Gaming Attendant to join our team at Birallee Tavern. If you have a passion for hospitality, strong attention to detail and an understanding of responsible gaming practices, this is a great opportunity to bring your skills to a welcoming local venue.

You’ll play an important role in ensuring our gaming area operates smoothly, compliantly and provides a safe, enjoyable experience for every guest.

What You’ll Be Doing

• Providing friendly, professional service to guests in the gaming room.
• Monitoring gaming operations and ensuring compliance with relevant legislation and venue procedures.
• Promoting responsible gambling practices and following all required compliance processes.
• Maintaining a clean, safe and well-presented gaming area.
• Responding to guest enquiries and assisting with any concerns professionally.
• Completing gaming-related administration and compliance checks accurately.
• Working closely with the wider team to support smooth venue operations.

What We’re Looking For

• Previous experience in a gaming attendant role or a strong understanding of gaming operations.
• Current Victorian Responsible Service of Gambling (RSG) certification, or willingness to obtain it.
• Strong attention to detail and commitment to compliance.
• Excellent customer service and communication skills.
• A reliable, professional approach and ability to work independently.
• Flexibility to work across a range of shifts, including evenings and weekends.

What’s On Offer

• The opportunity to develop your gaming knowledge and skills.
• Ongoing training and support.
• Career progression opportunities across 260+ venues throughout Australia and New Zealand.
• Access to exclusive staff discounts across our venues.
• The chance to join a supportive team at a well-established local venue.

Ready to take the next step in your hospitality career? Apply today and join the team at Birallee Tavern!