Gaming Manager | Tom's Tavern

New Zealand Venue Co.; Townsville City; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + Super

Discounts across 260+ venues in AU/NZ

Career development opportunities

Descripción de la vacante

Tom's Tavern in Aitkenvale, Queensland is seeking a Gaming Manager to own the day-to-day gaming operations, driving revenue and ensuring compliant, responsible gaming. You will work closely with the Venue Manager to deliver strong commercial results and guest experiences, while leading the gaming team and maintaining high standards across the floor.

Ideal candidates will bring prior Gaming Manager or senior gaming team experience, solid KPI focus, and current Queensland RSA, RSG, RMLV/Approved

Formación

• Experience in Gaming Manager or senior gaming role with leadership.
• Strong understanding of gaming KPIs and commercial performance.
• Proven knowledge of Queensland gaming compliance and responsible gambling.

Responsabilidades

• Lead day-to-day gaming operations and maintain a strong floor presence.
• Drive gaming revenue, performance and KPIs.
• Oversee audits, cash controls and reporting.
• Recruit, train and develop gaming team members.
• Ensure compliance with Queensland legislation and responsible gambling.

Conocimientos

Leadership

Communication

Customer service

Cash handling

KPI focus

Educación

RSA certificate (Queensland)

RSG certificate

RMLV or Approved Manager

Gaming Nominee licence/eligibility

Descripción del empleo

## Gaming Manager | Tom's TavernApply: Aitkenvale, Queensland: Full time: Posted Today: JR102614Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland.We currently have an opportunity at: Tom's Tavern.As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.## What’s on offer?* Competitive salary + Super* Discounts across 260+ venues in Australia and New Zealand* Genuine investment in your development and career progression* The opportunity to take ownership of gaming operations within an established venue* Support from experienced venue and operational leadership teams## About the roleAs Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:* Leading daily gaming operations and maintaining a strong floor presence* Driving gaming revenue, performance and agreed KPIs* Reviewing results and identifying opportunities to improve performance* Supporting gaming promotions and customer engagement initiatives* Ensuring compliance with Queensland gaming legislation and responsible gambling requirements* Maintaining harm-minimisation and self-exclusion procedures* Managing operational audits, cash controls and reporting* Recruiting, training, coaching and developing gaming team members* Working closely with the Venue Manager and broader leadership team* Delivering a welcoming and responsible experience for every guest## About youYou’ll ideally bring:* Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member* Strong commercial understanding of gaming performance and KPIs* Sound knowledge of Queensland gaming compliance and responsible gambling requirements* Proven ability to lead, coach and develop a team* Strong communication, organisation and customer-service skills* A hands-on leadership style* Flexibility to work peak trading periods, including evenings and weekends* Current Queensland RSA and RSG certificates* Current RMLV and Approved Manager approval, or willingness to obtain them* A current Gaming Nominee licence, or eligibility and willingness to obtain it* Customer Liaison Officer experience is desirable but not essentialIf you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.Apply now and let us know which venue or location you would be interested in.