Gaming Manager | Ipswich

New Zealand Venue Co.; Ipswich City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary + Super

Discounts at 260+ venues

Job summary

Australian Venue Co. is seeking a skilled Gaming Manager to oversee the gaming room across Southeast Queensland venues. You will work closely with the Venue Manager to drive revenue, ensure high guest experiences, and maintain strict compliance with Queensland gaming laws.

Ideal candidates have proven gaming leadership, strong KPI orientation, and current RSA/RSG, RMLV, and Gaming Nominee credentials. Availability for evenings/weekends is preferred, with support from leadership teams to develop

Qualifications

• Experience leading gaming operations and teams.
• Strong understanding of gaming KPIs and revenue drivers.
• Knowledge of Queensland gaming legislation and responsible gambling requirements.

Responsibilities

• Lead daily gaming operations and maintain floor presence.
• Drive gaming revenue and achieve KPIs across the venue.
• Conduct audits, cash controls and reporting.

Skills

Gaming management

KPI analysis

Team leadership

Compliance knowledge

Customer service

Education

Queensland RSA/RSG certificates

RMLV & Approved Manager

Gaming Nominee licence

Job description

## Gaming Manager | IpswichApply: Brassall, Queensland: Springfield Lakes, Queensland: Full time: Posted Today: JR102610Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Southeast Queensland.We currently have opportunities at:**Springlake Hotel | Mihi Tavern**As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.## What’s on offer?* Competitive salary + Super* Discounts across 260+ venues in Australia and New Zealand* Genuine investment in your development and career progression* The opportunity to take ownership of gaming operations within an established venue* Support from experienced venue and operational leadership teams## About the roleAs Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:* Leading daily gaming operations and maintaining a strong floor presence* Driving gaming revenue, performance and agreed KPIs* Reviewing results and identifying opportunities to improve performance* Supporting gaming promotions and customer engagement initiatives* Ensuring compliance with Queensland gaming legislation and responsible gambling requirements* Maintaining harm-minimisation and self-exclusion procedures* Managing operational audits, cash controls and reporting* Recruiting, training, coaching and developing gaming team members* Working closely with the Venue Manager and broader leadership team* Delivering a welcoming and responsible experience for every guest## About youYou’ll ideally bring:* Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member* Strong commercial understanding of gaming performance and KPIs* Sound knowledge of Queensland gaming compliance and responsible gambling requirements* Proven ability to lead, coach and develop a team* Strong communication, organisation and customer-service skills* A hands-on leadership style* Flexibility to work peak trading periods, including evenings and weekends* Current Queensland RSA and RSG certificates* Current RMLV and Approved Manager approval, or willingness to obtain them* A current Gaming Nominee licence, or eligibility and willingness to obtain it* Customer Liaison Officer experience is desirable but not essentialIf you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.Apply now and let us know which venue or location you would be interested in.