Gaming Manager | Sands Tavern

Australian Venue Co.; Maroochydore; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + Super

Discounts across 260+ venues

Job summary

Australian Venue Co. is seeking an experienced Gaming Manager to lead the day-to-day operation of the gaming room across our Queensland venues.

You will work closely with the Venue Manager to drive revenue, monitor KPIs and ensure high compliance standards while delivering an exceptional guest experience. You will lead, coach and develop the gaming team, manage audits and reporting, and support promotions and guest engagement initiatives.

Qualifications

• Experience as Gaming Manager or senior gaming staff.
• Strong knowledge of Queensland gaming compliance and responsible gambling.
• Ability to lead, coach and develop a gaming team.
• RSA/RSG certificates and RMLV/Approved Manager or willingness to obtain.

Responsibilities

• Lead daily gaming operations and maintain a strong floor presence.
• Drive gaming revenue, performance and KPIs.
• Review results and identify opportunities to improve performance.
• Support gaming promotions and customer engagement initiatives.
• Ensure compliance with Queensland gaming legislation and responsible gambling.
• Manage audits, cash controls and reporting.
• Recruit, train and develop gaming team members.
• Collaborate with Venue Manager and leadership team.
• Deliver a welcoming and responsible guest experience.

Skills

Leadership

Communication

Customer service

Team development

KPI analytics

Job description

Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Southeast Queensland.We currently have opportunities at:Sands TavernAs Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.What’s on offer?Competitive salary + SuperDiscounts across 260+ venues in Australia and New ZealandGenuine investment in your development and career progressionThe opportunity to take ownership of gaming operations within an established venueSupport from experienced venue and operational leadership teamsAbout the roleAs Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:Leading daily gaming operations and maintaining a strong floor presenceDriving gaming revenue, performance and agreed KPIsReviewing results and identifying opportunities to improve performanceSupporting gaming promotions and customer engagement initiativesEnsuring compliance with Queensland gaming legislation and responsible gambling requirementsMaintaining harm-minimisation and self-exclusion proceduresManaging operational audits, cash controls and reportingRecruiting, training, coaching and developing gaming team membersWorking closely with the Venue Manager and broader leadership teamDelivering a welcoming and responsible experience for every guestAbout youYou’ll ideally bring:Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team memberStrong commercial understanding of gaming performance and KPIsSound knowledge of Queensland gaming compliance and responsible gambling requirementsProven ability to lead, coach and develop a teamStrong communication, organisation and customer-service skillsA hands-on leadership styleFlexibility to work peak trading periods, including evenings and weekendsCurrent Queensland RSA and RSG certificatesCurrent RMLV and Approved Manager approval, or willingness to obtain themA current Gaming Nominee licence, or eligibility and willingness to obtain itCustomer Liaison Officer experience is desirable but not essentialIf you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.Apply now and let us know which venue or location you would be interested in.Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.