Gaming Manager | Airlie Beach Hotel

New Zealand Venue Co.; Whitsunday Regional; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Ownership of gaming operations

Leadership team support

Job summary

Australian Venue Co. seeks a Gaming Manager for Airlie Beach Hotel & Reef Gateway venues in Queensland. You will own day-to-day gaming operations, lead a high-performing team and drive revenue while maintaining compliance and guest experience.

Join a supportive leadership group with opportunities across 260+ venues. RSA, RSG, RMLV/Approved Manager or eligibility, and a Gaming Nominee licence are preferred. Apply now with your venue preference.

Qualifications

• Experience as Gaming Manager or senior gaming team member.
• Strong understanding of gaming KPIs and revenue drivers.
• Knowledge of Queensland compliance and responsible gambling.

Responsibilities

• Lead daily gaming operations and maintain floor presence.
• Drive gaming revenue, performance and KPIs.
• Review results and identify opportunities to improve performance.
• Support gaming promotions and customer engagement initiatives.
• Ensure compliance with Queensland gaming legislation and responsible gambling.
• Maintain harm-minimisation and self-exclusion procedures.
• Manage audits, cash controls and reporting.
• Recruit, train and develop gaming team members.
• Collaborate with Venue Manager and leadership team.
• Deliver a welcoming and responsible guest experience.

Skills

Gaming management

Leadership

KPIs

Compliance

Customer service

Cash handling

Team development

Communication

Education

RSA certificate

RSG certificate

RMLV approval

Approved Manager status

Gaming Nominee licence eligible

Job description

## Gaming Manager | Airlie Beach HotelApply: Airlie Beach, Queensland: Cannonvale, Queensland: Full time: Posted Today: JR102612Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland.We currently have opportunities at:**Airlie Beach Hotel | Reef Gateway**As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.## What’s on offer?* Competitive salary + Super* Discounts across 260+ venues in Australia and New Zealand* Genuine investment in your development and career progression* The opportunity to take ownership of gaming operations within an established venue* Support from experienced venue and operational leadership teams## About the roleAs Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:* Leading daily gaming operations and maintaining a strong floor presence* Driving gaming revenue, performance and agreed KPIs* Reviewing results and identifying opportunities to improve performance* Supporting gaming promotions and customer engagement initiatives* Ensuring compliance with Queensland gaming legislation and responsible gambling requirements* Maintaining harm-minimisation and self-exclusion procedures* Managing operational audits, cash controls and reporting* Recruiting, training, coaching and developing gaming team members* Working closely with the Venue Manager and broader leadership team* Delivering a welcoming and responsible experience for every guest## About youYou’ll ideally bring:* Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member* Strong commercial understanding of gaming performance and KPIs* Sound knowledge of Queensland gaming compliance and responsible gambling requirements* Proven ability to lead, coach and develop a team* Strong communication, organisation and customer-service skills* A hands-on leadership style* Flexibility to work peak trading periods, including evenings and weekends* Current Queensland RSA and RSG certificates* Current RMLV and Approved Manager approval, or willingness to obtain them* A current Gaming Nominee licence, or eligibility and willingness to obtain it* Customer Liaison Officer experience is desirable but not essentialIf you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.Apply now and let us know which venue or location you would be interested in.