Gaming Manager | Leumeah Hotel

Redcape Hotel Group; Campbelltown; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

40% off food and drinks

10% off bottle shop purchases

Job summary

Redcape Hospitality is seeking a hands-on Gaming Manager to lead the Leumeah Hotel floor operations and coach a dedicated gaming team.

You’ll oversee day-to-day gaming, uphold responsible practices, and deliver warm, attentive service to regulars while driving strong venue performance. Join a team that values leadership growth and offers structured training across 50+ venues.

Qualifications

• Experience as Gaming Manager or similar role with hands-on gaming knowledge.
• Sound knowledge of NSW gaming operations, compliance and responsible gambling.
• Leadership mindset with coaching the team to deliver great service.

Responsibilities

• Lead, roster and coach gaming team to build skills and pride in service.
• Welcome regulars and guests, setting an example of exceptional service.
• Maintain high standards of cleanliness and presentation in the gaming room.
• Foster a positive team culture where staff feel valued and supported.
• Uphold responsible gambling practices and venue requirements.
• Monitor gaming performance and work with Venue Manager to improve operations.

Skills

Gaming leadership

Customer service

Team coaching

Compliance knowledge

Job description

Bring your gaming experience to a department leadership role at Leumeah Hotel.

Redcape Hospitality is looking for a Gaming Manager to join the leadership team at Leumeah Hotel.

This is a hands‑on role for someone who enjoys being on the floor, getting to know the regulars and bringing out the best in their team. Working closely with the Venue Manager, you’ll look after the day‑to‑day gaming operation and help create extraordinary experiences through warm, attentive and responsible service.

Why you’ll love this opportunity

• Get started with structured training and ongoing support from Senior Gaming Managers
• Join a leadership team that values your ideas and backs you to lead
• Lead in a modern, well‑presented gaming room you can take pride in
• Work with a team who share your passion for exceptional customer service
• Join Redcape and open up career opportunities across 50+ diverse venues
• Enjoy 40% off food and drinks, plus 10% off bottle shop purchases

What you’ll do

• Lead, roster and coach your gaming team to build their skills, confidence and pride in great service
• Get to know your regulars, welcome new guests and lead by example to create extraordinary experiences
• Keep your gaming room looking its best, with high standards of cleanliness and presentation
• Build a positive team culture where people feel valued, supported and enjoy working together
• Uphold responsible gambling practices and meet gaming, liquor, safety and venue requirements
• Monitor gaming performance and work with your Venue Manager to improve day‑to‑day operations

What we’re looking for

• Experience as a Gaming Manager, Gaming Supervisor or Assistant Manager with strong hands‑on gaming knowledge
• Sound knowledge of NSW gaming operations, compliance and responsible gambling practices
• A leader who takes pride in exceptional customer service and coaches their team to deliver it
• Someone who wants to grow as a leader and build a career with Redcape
• Current NSW RSA, RCG and ARCG
• Availability across a full‑time roster, including opens, mids, closes, weekends and public holidays

About Leumeah Hotel

Leumeah Hotel is an established local in Southwest Sydney, with a down-to‑earth team and strong community connections. The team takes pride in running the venue well and showing up for each other, creating a welcoming place for locals and colleagues alike.

About Redcape Hospitality

It’s our people who make Redcape what it is—over 2,000 people across 50+ venues, looking out for each other and taking pride in great hospitality. That’s what keeps our pubs humming and our communities coming back.

We invest in our people and promote from within, with many of our leaders building their careers from frontline roles. If you love hospitality and want to be part of a team that backs you, helps you grow and enjoys what they do, we’d love to meet you.