Gaming Manager - Lead a Welcoming, High-Energy Gaming Room

Endeavour Group Careers; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Group-wide discounts

Wellbeing support

Employee Assistance Program (EAP)

Exclusive staff discounts at Endeavour

Job summary

The Ettamogah Hotel is recruiting a Gaming Manager to lead and develop the gaming room team in a busy hospitality venue. You will promote safe, compliant gaming operations, mentor staff, and deliver outstanding service to our valued guests in a dynamic environment.

Applicants should have solid experience in gaming rooms or hospitality, strong people skills, and relevant RSA/RCG/ARCGas certifications. A hands-on leader who can handle lifting and stock movement will thrive here.

Qualifications

• Experience in gaming rooms or hospitality settings
• Knowledge of compliance and safe gaming practices
• Proven ability to manage a team and engage with customers
• Ability to perform physical tasks such as lifting and moving stock

Responsibilities

• Know regulars by name and build rapport with patrons
• Collaborate with the Publican to run the gaming room smoothly and safely
• Share gaming expertise and mentor the team to deliver top service
• Create a welcoming atmosphere with great service and positive energy on every shift

Skills

People skills

Leadership

Compliance knowledge

Customer service

Tools

RSA certification

RCG certification

ARCGas certification

Job description

The Ettamogah Hotel is recruiting a Gaming Manager to lead and develop the gaming room team in a busy hospitality venue. You will promote safe, compliant gaming operations, mentor staff, and deliver outstanding service to our valued guests in a dynamic environment.

Applicants should have solid experience in gaming rooms or hospitality, strong people skills, and relevant RSA/RCG/ARCGas certifications. A hands-on leader who can handle lifting and stock movement will thrive here.