Gaming Manager — Lead a Welcoming, High-Energy Gaming Room

endeavour group careers; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Group discounts

Wellbeing support

Exclusive discount card

Job summary

The Ettamogah Hotel in Kellyville Ridge, NSW, is seeking a Gaming Manager to lead our gaming room, ensuring friendly service and compliant operations across all shifts. You will know regulars by name, coach the team, work with the Publican to keep the room safe, legal, and thriving, and bring energy, high standards, and a welcoming vibe to every guest experience.

Applicants should have prior gaming-room experience, RSA and RSG/RCG, and a hands-on approach to stock movement and supervising the

Qualifications

• Hands-on gaming room experience in a supervisory or manager role.
• Strong knowledge of gaming compliance and safe gaming practices.
• RSA and RSG/RCG certificates current per state requirements.
• Ability to lead a team, deliver great guest service and manage stock tasks.

Responsibilities

• Know the regulars by name and make them feel right at home.
• Work closely with the Publican to run the room smoothly and safely.
• Share gaming know-how and coach the team to be the best in the biz.
• Bring energy, great service and friendly smiles to every shift.

Skills

People leadership

Customer service

Compliance

RSA/RSG/RCG

Team coaching

Job description

The Ettamogah Hotel in Kellyville Ridge, NSW, is seeking a Gaming Manager to lead our gaming room, ensuring friendly service and compliant operations across all shifts. You will know regulars by name, coach the team, work with the Publican to keep the room safe, legal, and thriving, and bring energy, high standards, and a welcoming vibe to every guest experience.

Applicants should have prior gaming-room experience, RSA and RSG/RCG, and a hands-on approach to stock movement and supervising the