Gaming Attendant

Port City Bowling Club; Port Macquarie; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

25% Staff Discount

Supplied Uniforms

Ongoing Training

Opportunity for Growth and Progression

Job summary

Port City Bowling Club in Port Macquarie is seeking a proactive Gaming Attendant to support gaming operations and assist Gaming Supervisors in day-to-day tasks.

The role requires strong customer focus, a friendly presentation, and the ability to work flexible hours including late nights and weekends. You'll contribute to guest excellence and uphold safe, compliant gaming standards.

This position offers ongoing training, uniforms, staff discounts, and opportunities for growth within the club.

Qualifications

• Strong customer focus and passion for hospitality.
• Solid understanding of gaming services.
• Excellent customer service delivery and leadership.
• Flexible and reliable with late nights and weekends.
• High personal presentation standards.

Responsibilities

• Assist Gaming Supervisors in running gaming operations.
• Motivate and engage team to improve guest experience.
• Promote positive working relationships across the team.
• Ensure safe, secure, and compliant work environment.
• Deliver consistent service standards through feedback and problem resolution.

Skills

Customer focus

Gaming ops know-how

Leadership

Flexible schedule

Hospitality

Job description

Gaming Attendant | Port City Bowling Club

An exciting opportunity exists for a highly motivated andproactive Gaming Attendant to join the Port City Bowling Club’s gaming team.

As the Gaming Attendant, you will assist the Gaming Supervisors in the running of the Clubs gaming operations.

About the role:

Contribute to the optimal performance of gaming operations.

Motivate and engage team members to continuously improve and deliver guest excellence.

Promote a positive working relationship across the team.

Ensure the integrity of the Club & gaming operation.

Maintain a safe, secure, and compliant work environment.

Achieve quality and consistent service standards through understanding customer expectations, feedback, and problem resolution.

What does it take?

Strong customer focus andpassionate about hospitality.

Strong understanding of gaming services.

Has high personal presentation standards and a friendly attitude.

Excellence in customer service delivery and leadership.

An understanding of the expectation of a hospitality supervisor in a flexible working environment.

Drive for creating sustainable long-term business success.

Must be flexible & reliable (able to work flexible hours including late nights & weekends)

What We Offer:

• 25% Staff Discount
• Supplied Uniforms
• Ongoing Training
• Opportunity for Growth and Progression.