Bar & Gaming Attendant

Greenbank Rsl Services Club Inc; Hillcrest; On-site; AUD 45,000 - 58,000; Full time

Job summary

Greenbank Rsl Services Club Inc is seeking a customer-focused hospitality team member to support our gaming operations. You will assist members with electronic gaming machines, take beverage orders, and deliver exceptional service in a lively environment.

You will handle cash transactions, maintain security and privacy, and promote club events while ensuring a clean, professional work area and strong teamwork with colleagues.

Qualifications

• Experience or knowledge of Electronic Gaming Machines.
• Knowledge of RSG legislative requirements.
• Proven ability to deal with a diverse demographic.
• Ability to improve communications and form strong customer relations.
• Effective time management and organisational skills.
• Immaculate personal presentation and service.

Responsibilities

• Provide prompt, friendly customer-focused advice to members and guests regarding machines or loyalty systems.
• Take food and drink orders and communicate effectively.
• Handle cash and gaming transactions securely and accurately.
• Deliver beverage service to members and guests.
• Promote club events and deliver information to patrons.
• Maintain a clean, tidy work area.
• Perform cashier duties including Keno services and cash payouts.

Skills

Electronic Gaming Machines

RSG legislative requirements

Diverse demographic experience

Customer relations

Time management

Immaculate presentation

Job description

Be Part of Something Bigger at Greenbank Services Club!
Join the passionate team behindYour Greenbank—a vibrant, newly renovated destination named 2026 Club of the Year, where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are!

About the Role …

As a part of our gaming team, with 300 gaming machines, cashier, keno, gaming bar and a dispensary bar, you will help to create an experience to remember.

Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.

In this role, you will also be required to undertake the following duties:

• Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systems
• Communicate effectively and take food/drink orders
• Handle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information.
• Providing prompt, friendly, customer focused beverage service to members and guests
• Delivery of efficient customer service to members and guests
• Promotion of Club events and efficient delivery of information to all patrons
• Maintaining clean and tidy work area
• Cashier duties including providing Keno services and cash payouts

About you …

As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-termrelationships with customers and will have impeccable grooming, presentation and communication skills.

As a member of our team, you will have the skillset to work both independently and in a team environment.

To be successful in this role you would need to possess the following:

Essential skills & competencies:

• Experience or knowledge of Electronic Gaming Machines
• Knowledge of RSG legislative requirements
• Proven ability to deal with a diverse demographic
• Ability to improve communications and form strong customer relations
• Effective time management and organisational skills
• Immaculate personal presentation and service

Requirements and Qualifications:

• Previous experience in a similar role is preferred
• Responsible Service of Alcohol certificate (can acquire after employment)
• Responsible Service of Gaming (can acquire after employment)
• Working rights in Australia

If you are ready to take on a new challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you!