GAMING SUPERVISOR

seek.com.au; Frankston; On-site; AUD 55,000 - 75,000; Full time

Job summary

Karingal Bowling Club is seeking an experienced Gaming Supervisor to join our vibrant team in a casual position, delivering excellent customer service and ensuring smooth operation of our gaming and bar facilities. You will monitor gaming machines, handle cash, maintain records, and respond to security or safety concerns while upholding gaming regulations.

The role requires 1–2 years’ supervisory experience, strong attention to detail, and a flexible schedule including days, evenings and

Qualifications

• Proven experience as a Gaming Supervisor in a similar hospitality or gaming environment.
• Minimum 1-2 years of Gaming Attendant or Supervisor experience.
• Excellent customer service skills and the ability to remain calm under pressure.
• Strong attention to detail and the ability to maintain accurate records.
• Competent in cash handling and the use of gaming systems and equipment.
• A flexible and adaptable approach to working a range of shifts, including days, evenings and weekends.
• A current Responsible Service of Gambling Certificates, Current Gaming Licence, RSA, AML/CTF,

Responsibilities

• Providing friendly and professional customer service to all members and patrons
• Monitoring gaming machines and assisting customers with any queries or issues
• Ensuring gaming areas are well-presented and adhering to all relevant regulations
• Performing cash handling duties and maintaining accurate records
• Responding to any security or safety concerns in a calm and efficient manner
• Maintaining a strong understanding of gaming policies and procedures

Skills

Customer service

Cash handling

Record keeping

Regulatory compliance

Shift flexibility

Job description

Karingal Bowling Club is seeking an experienced Gaming Supervisor to join our vibrant team. In this casual position, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our gaming/bar facilities.

What you'll be doing

• Providing friendly and professional customer service to all members and patronds
• Monitoring gaming machines and assisting customers with any queries or issues
• Ensuring gaming areas are well-presented and adhering to all relevant regulations
• Performing cash handling duties and maintaining accurate records
• Responding to any security or safety concerns in a calm and efficient manner
• Maintaining a strong understanding of gaming policies and procedures

What we're looking for

• Proven experience as a Gaming Supervisor in a similar hospitality or gaming environment
• Minimum 1-2 years of Gaming Attendant or Supervisor experience required
• Excellent customer service skills and the ability to remain calm under pressure
• Strong attention to detail and the ability to maintain accurate records
• Competent in cash handling and the use of gaming systems and equipment
• A flexible and adaptable approach to working a range of shifts, including days, evenings and weekends
• A current Responsible Service of Gambling Certificates, Current Gaming Licence, RSA, AML/CTF,

What we offer

At Karingal Bowling Club, we are committed to providing a supportive and inclusive work environment.

About us

Karingal Bowling Club is a vibrant community hub located in Frankston. We pride ourselves on providing a fun and welcoming environment for our members and guests. As an integral part of the local community, we are committed to delivering exceptional service and creating memorable experiences for all who visit.