Future Student Advisor

Bond University

Gold Coast City

Hybrid

AUD 83,000 - 90,000

Full time

9 days ago
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Benefits offered by this job

Free staff car parking
Flexible work arrangements
Parental leave
Study assistance for staff and depend"

Job summary

Bond University on the Gold Coast seeks a Future Student Advisor to engage with prospective domestic and international students across all channels. You will resolve inquiries, guide study options and assist with program applications in a consultative sales environment.

The role focuses on delivering premium experiences to boost conversion while supporting the Office of Future Students and maintaining strong relationships with stakeholders.

Qualifications

  • Bachelor’s degree in a relevant discipline or equivalent experience.
  • Experience working with international and domestic students.

Responsibilities

  • Engage with prospective domestic and international students and families about study options across walk-in, telephone and digital channels.
  • Resolve enquiries with a consultative sales approach to support recruitment and program applications.
  • Drive student recruitment by delivering premium experiences to increase conversion.

Skills

Customer service
Communication
Time management
Organisational skills
Interpersonal skills

Education

Bachelor's degree

Job description

Full time, Fixed Term Appointment for 2 Years

Reference number: 201395598

About the position

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

  • Excellent location and benefits package
  • Join a premium brand and support student recruitment
  • Varied role that encompasses sales, relationship building and expertise in study options
Future Student Advisor

Office of Future Students

Full time, Fixed Term Appointment for 2 Years

Position Reference No:201395598

Benefits
  • Free staff car parking
  • 36.75 hour standard work week
  • Access to flexible work/work from home arrangements#
  • Up to 18/26 weeks of parental leave#
  • Salary packaging options for FBT and Non-FBT items#
  • 17.5% of base salary leave loading
  • Staff wellbeing program
  • Free & Confidential Employee Assistance Program available for all staff
  • Study assistance for staff and dependents#
  • Corporate health and finance discounts
  • Onsite Medical Centre and Counselling Services
  • Onsite Sports Centre including gym, fitness classes and pool#
About the Position

Future Student Advisors engage with prospective domestic and international students and their families with enquiries about study options at Bond University across multiple channels, including walk-in, telephone and digital channels. As the first contact point for prospective students, you will be expected to resolve a variety of questions along with using a consultative sales approach to troubleshoot enquiries in the broad fields of recruitment and sales, relationship management, study options at Bond and program application assistance.

Reporting to the Team Lead, the position of Future Student Advisor will assist in driving student recruitment for the University with a strong focus on consistently delivering premium experiences to increase conversion percentage.

About the person

We are seeking a motivated team player who truly cares about achieving the best outcomes for our future students. You will be an exceptional and confident communicator and have the ability and passion to accurately articulate the value of the Bond University Brand. Other skills include:

  • Demonstrated ability to work under pressure, maintain attention to detail in a fast-paced environment, display sound judgement, and to use initiative.
  • Excellent time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met.
  • Experience working with international and domestic students
  • Highly developed customer service skills with an innovative approach to go the extra mile and achieve targets.
  • Outstanding business and analysis skills.
  • A high level of accuracy and attention to detail

A bachelor’s degree in a relevant discipline or equivalent experience will be ideal. Additionally working for a premium brand, higher education product knowledge is desirable.

Salary details

The salary for this position commences at $85,707.07 plus 12% superannuation per annum.

Please note: The fixed term of this employment contract will be for up to two years, with twelve months' probation. The prospect of conversion to a continuing employment contract will be discussed at the end of the contract term.

Additional information

Position-related enquiries can be directed to Dee Littlewood, Team Lead, Application Success (Offshore) at ********@bond.edu.au.

Applications close: 11:59pm, Monday, 5 October 2026.

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link:Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity.In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visitSupporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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#Eligibility criteria or membership fees apply

*Australian Financial Review’s Best Universities Ranking 2024

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