Full-Time Receptionist & Administrative Assistant

RNI Imports pty ltd; Brisbane; Presencial; AUD 50.000 - 60.000; Jornada completa

Descripción de la vacante

RNI Imports (Cafe Solutions) is seeking a friendly on-site Front Desk Administrator to join our Brendale team. You will greet visitors, handle inquiries, and support showroom operations while ensuring smooth order processing and customer interactions.

In this role you will manage calls, emails and live chat with a professional demeanor, assist with data entry, and collaborate with the operations team to maintain efficient admin workflow.

Formación

• Customer‑focused and professional when greeting guests in person or on calls.
• Organised multitasker with attention to detail and ability to learn new systems.
• Strong verbal and written communication across channels (phone, email, live chat).

Responsabilidades

• Front Desk & Showroom: greet visiting customers and walk-ins with exceptional service and direction.
• Order Processing: process online orders, input data accurately, and facilitate customer collections/pickups.
• Communications: manage incoming phone calls, email inquiries, and live website chat promptly and professionally.
• Operational Support: work closely with the operations team and assist with general administrative duties.

Conocimientos

Front desk

Customer service

Data entry

Order processing

Phone etiquette

Email handling

Descripción del empleo

RNI Imports (Cafe Solutions) has been supplying top-quality commercial café and restaurant furniture for over 17 years. We proudly work with major national brands like Red Rooster, Donut King, and Oporto, alongside thousands of independent hospitality venues across Australia. Operating across Brisbane and Melbourne, we are currently experiencing an exciting phase of growth.

About the role

Working on-site at our Brendale office and showroom, you will join our collaborative operations team. You will be the friendly face and voice of our brand, handling day‑to‑day administrative tasks, managing incoming inquiries, assisting showroom visitors, and keeping order processing flowing smoothly.

Key responsibilities

Front Desk & Showroom: Warmly greet visiting customers and walk-ins (no sales required—just exceptional service and direction).

Order Processing: Process online orders, input data accurately, and facilitate customer collections/pickups.

Communications: Manage incoming phone calls, email inquiries, and live website chat promptly and professionally.

Operational Support: Work closely with the operations team, assist with general administrative duties

About you

Customer‑Focused: Friendly, approachable, and professional when greeting guests in person or speaking over the phone.

Organised Multitasker: Able to manage competing priorities, learn new systems quickly, and maintain attention to detail.

Team Player with a Can‑Do Attitude: Willing to roll up your sleeves, adapt to changing needs, and support other team members.

Self‑Motivated: Comfortable working as part of a team or independently and unsupervised when required.

Clear Communicator: Strong verbal and written communication skills across all channels (phone, email, live chat).

Full‑time employment in a growing industry‑leading company.

Variety in your workday—a great mix of office administration, customer interaction, and hands‑on operational support.