Front Desk & Client Experience Specialist

BDO; City of Brisbane; On-site; AUD 48,000 - 60,000; Full time

Job summary

BDO is seeking a friendly Corporate Receptionist for our Brisbane office to be the face of the front desk. You will warmly greet clients, manage calls and support meeting room setup in a fast-paced environment.

Based in Brisbane CBD, you will work with Facilities & Administration to cover reception, facilities, catering and event activities, ensuring exceptional service and a well-presented client floor.

Qualifications

• Experience in a corporate reception/front-of-house or customer service role.
• Exceptional communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proactive, adaptable and able to multitask in a busy environment.
• Confident with Microsoft Office and office technology.
• Experience supporting meetings, events or hospitality is desirable.
• Polished and professional presentation.
• Passion for delivering exceptional client and employee experiences.

Responsibilities

• Welcoming clients and visitors and providing a professional front-of-house experience
• Managing incoming calls and directing enquiries appropriately
• Coordinating meeting rooms and ensuring rooms are set up and presentation-ready
• Assisting with basic AV troubleshooting and liaising with IT when required
• Managing mail, documents and courier deliveries
• Supporting staff and clients with day-to-day enquiries
• Maintaining a professional reception and client floor environment
• Coordinating catering requirements and supporting meetings and events
• Assisting with event administration, client functions and hospitality arrangements
• Monitoring shared inboxes and handling administrative tasks as required

Skills

Customer service

Communication

Organisational skills

Multitasking

Microsoft Office

Office technology

Events/ hospitality support

Tools

Microsoft Office

Job description

BDO is seeking a friendly Corporate Receptionist for our Brisbane office to be the face of the front desk. You will warmly greet clients, manage calls and support meeting room setup in a fast-paced environment.

Based in Brisbane CBD, you will work with Facilities & Administration to cover reception, facilities, catering and event activities, ensuring exceptional service and a well-presented client floor.