Full Time Receptionist

Harcourts; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Harcourts Melbourne is seeking a friendly front desk receptionist to greet clients and manage administration with energy and efficiency at a busy office.

You will be the first point of contact, handling phone calls, emails, and general inquiries while supporting Rentals and Sales teams and maintaining a tidy reception area.

Qualifications

• Friendly and approachable.
• Confident speaking with people over the phone.
• Professional and well-presented.
• Organised and able to multitask.
• Reliable and punctual.
• Confident using computers and learning new systems.
• Attention to detail.
• Team player with a positive attitude.

Responsibilities

• Answering and directing incoming phone calls.
• Welcoming clients, renters, Rental Providers and contractors into the office.
• Responding to general enquiries via phone and email.
• Sending emails and general correspondence.
• Scanning, uploading and filing documents.
• Entering and processing invoices.
• Assisting with key collections and returns.
• Providing general administration support to our Rentals and Sales teams.
• Keeping the reception and front-office area tidy and presentable.
• Completing some light cleaning and tidying at the end of the day.

Skills

Friendly demeanor

Phone communication

Professional appearance

Organised multitasking

Adaptable in busy environment

Reliable and punctual

Computer literacy

Attention to detail

Team player

Positive attitude

Job description

You'll be one of the first people our clients speak to and see, so we're looking for someone who can bring great energy to the front desk while keeping things organised behind the scenes.

Working Monday-Friday 9am-5:30pm & Alternating Saturdays from 9am-3pm

Key responsibilities

• Answering and directing incoming phone calls
• Welcoming clients, renters, Rental Providers and contractors into the office
• Responding to general enquiries via phone and email
• Sending emails and general correspondence
• Scanning, uploading and filing documents
• Entering and processing invoices
• Assisting with key collections and returns
• Providing general administration support to our Rentals and Sales teams
• Keeping the reception and front-office area tidy and presentable
• Completing some light cleaning and tidying at the end of the day

About you

• Friendly and approachable
• Confident speaking with people over the phone
• Professional and well-presented
• Organised and able to multitask
• Comfortable working in a busy environment
• Reliable and punctual
• Confident using computers and learning new systems
• Someone with great attention to detail
• A team player who isn't afraid to jump in and help
• Someone who brings a positive attitude to work

About us

We're a hardworking team, but we're definitely not an office where everyone sits silently staring at their computers all day. We work together, support one another, celebrate achievements and have plenty of laughs along the way.